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Review Summary
Pyrex is often described as practical and reliable, with customers praising fast delivery, easy ordering, and good customer service when something arrived damaged or broken. Several reviews also mention dishes and lids that fit well, are easy to clean, and are useful for cooking, freezing, storing, and air fryer use.
Delivery
"Good experience when ordering and delivery was very quick. I was kept informed of progress throughout until delivery. I'd definitely recommend and…"
Good experience when ordering and delivery was very quick. I was kept informed of progress throughout until delivery. I'd definitely recommend and use again in the future
"Excellent product. The handle makes it easy to lift it out from the air fryer. Fast delivery. Securely packaged, no excess packaging."
"I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would…"
I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would recommend to anyone.
Digital experience
"Very pleased with both the Pyrex Casseroles. Very well wrapped. Site easy to navigate and clear instructions."
"Easy to navigate the website, product details clearly given with costs."
"Easy to use website, quick delivery."
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D. F.
20 Feb 2025
Verified reviewStill awaiting response on my return. Have to pay for returns, no one in the company to contact
Reply from Pyrex.co.uk
Good Morning Daryl, We are sorry that your experience with us was not the best. We take good note of your comment and will pass this on to our technical team in order to improve our site. In the meantime, do not hesitate to contact us via our contact form located at the bottom of the page of our site, we will do our best to answer your question. Your’s sincerely, The Pyrex Team
Reply from D. F.
YOU have not responded to my return claim so I will now be contacting my bank to intervene in this.
Reply from Pyrex.co.uk
Dear Daryl, For any claims regarding a return request or refund, we invite you to contact us via our contact form located at the bottom of our homepage or via your account if you have created one. Our consumer service will respond to you as soon as possible to resolve this incident. Your's sincerely, The Pyrex Team
Reply from D. F.
Did you read what I put as already stated I contacted you 2 weeks ago and youve ignored it! GO check. Your company is awful and I have started a claim with my bank. I will take legal action if neccessary! IDIOTS
Reply from Pyrex.co.uk
Dear Daryl, We are sorry for this incident. We got in touch with our team. We assure you that they will contact you by email and will provide you the best assistance. Your's sincerely, The Pyrex Team
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S. H.
20 Feb 2025
Verified reviewThe order was processed very quickly, and the product - a glass casserole dish for baking bread - is exactly what I wanted. I'm very happy with the service and the product.
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T. F.
18 Feb 2025
Verified reviewEverything as it should be
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J. B.
18 Feb 2025
Verified reviewSo well packaged, the very best I have ever received. Always use Pyrex for cooking and reheating in the microwave. No plastic nasties. Good for cooking in the airfryer.
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D. P.
18 Feb 2025
Verified reviewExcellent quality as ever and always cleans up simply and quickly
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J. D.
18 Feb 2025
Verified reviewLids as expected and a good fit. Only affordable as free p&p offer. Delivered a lot earlier than tracking advised! Two smallish lids delivered in a box and packaging that could have probably accommodated nearer 200 lids! Total waste of a strong cardboard box.
Reply from Pyrex.co.uk
Good Morning, First of all, we thank you for your order. We take good note of your comment and will pass this on to our logistics team in order to improve our service. Your’s sincerely, The Pyrex Team
Reply from J. D.
Thank you for your reply. Apart from the waste of excessive packaging had I paid for p&p I would be really mad about the cost as the lids could have been dispatched in a sturdy/padded envelope.
Reply from Pyrex.co.uk
Good Morning, We are sorry that your experience with us was not the best. We take good note of your comment and will pass this on to our team in order to improve our service. Your’s sincerely, The Pyrex Team
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S. R.
18 Feb 2025
Verified reviewVery easy to find what I wanted
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D. J.
11 Feb 2025
Verified reviewExcellent service and quality item. Wouldn’t expect anything else from this well established company. Thank you.
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J. S.
11 Feb 2025
Verified reviewOriginal delivery went to a property about half a mile from me. Rang delivery company safely delivered the following day.
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R. B.
11 Feb 2025
Verified reviewservice was spot on delivery as promised all good
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E. G.
9 Feb 2025
Verified reviewarrived really quickly and was exactly what I needed
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C. B.
9 Feb 2025
Verified reviewSite navigation easy and delivered on time
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K. R.
9 Feb 2025
Verified reviewGreat products and fast delivery.
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R. D.
8 Feb 2025
Verified reviewI have always found pyrex to be of great quality and very versatile, from freezer,storage to table. Brilliant 👏
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M. S.
5 Feb 2025
Verified reviewGreat service from start to finish.
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M. P.
4 Feb 2025
Verified reviewPlacing my order and receiving my purchase was easy and seamless. I received notifications throughout the process, so I was kept up to date at all times.
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J. B.
4 Feb 2025
Verified reviewWonderful ordering experience. Quick delivery and well packaged. I love their products, much better than plastic, they don't stain or retain smells and if you look after them they last a long, long time.
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A. R.
1 Feb 2025
Verified reviewAll good.
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I. M.
30 Jan 2025
Verified reviewI'm trying to use less plastic and these are perfect. Smaller than expected but actually work so well that I don't mind and they use less space which is also good. Delivery came within 24 hours of ordering too!
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P. G.
30 Jan 2025
Verified reviewUsed Pyrex for years and always found you cannot replace its quality. Unfortunately I had not put 2 dishes back in the cupboard properly so they broke on hitting the ground very sad really as they were over 40 years old and white with yellow flowers and glass lids, and no longer available.
Reviews displayed in chronological order
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