What do Internet users think about pylones.com ?

Pylones gives a cheerful, original impression, with colorful items that customers describe as fun, unique and beautiful. Delivery is often mentioned as very fast, and several reviews also say ordering was easy and the products arrived well packed. The brand is praised for rings, thermoses and other items that feel both practical and playful, with a design that many find charming and full of personality. A few customers mention problems such as a missing delivery or the wrong item sent, and one review also points to import taxes as a frustration. Pylones gathers overwhelmingly positive feedback with 1370 reviews published in total and an average rating of 4.5 stars.

What is pylones.com's address ?

41 avenue de l'Agent Sarre 92700 Colombes

Reviews for Pylones.com

Total: 1 370 reviews since 06/12/2023

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4.5

Based on 360 reviews from the last 12 months

5

87%
4

5%
3

2%
2

2%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Pylones gives a cheerful, original impression, with colorful items that customers describe as fun, unique and beautiful. Delivery is often mentioned as very fast, and several reviews also say ordering was easy and the products arrived well packed.

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Delivery

315 reviews mention delivery, with 83% positive feedback.

"Amazing service and such quick delivery"

"Very prompt delivery"

"I was so surprised to see how fast my order was received. Great quality."

Digital experience

24 reviews mention the digital experience, with 92% positive feedback.

"Very easy to navigate the website. Arrived when they said they would. No complaints"

"It is always a pleasure to order from Pylones. Online ordering is easy and it takes very little time for their wonderful items to reach Canada."

"I love Pylones and their design. Online ordering and delivery were perfect."

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A. S.
1 Dec 2024
Verified review
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Lovely products, but abysmal delivery company, their tracking info was useless and it took me several days to find out where they had left my parcel.
Experience from: 8 Nov 2024
A. A.
1 Dec 2024
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I live in California (US) and the order arrived very promptly. Everything is true to its photo and likes fantastic! I did have challenges ordering with a credit cards, and had to use another source.
Experience from: 10 Nov 2024
M. T.
1 Dec 2024
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Very innovative design!
Experience from: 5 Nov 2024
A. G.
1 Dec 2024
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I am a big fan of the Belle and Beau Citymania espresso cups and mugs. I was surprised to see on the Pylones website two of each that I thought had been phased out (Cannes and Marseilles in the beau mug. Oxford and Tours in the Belle espresso size) were available to purchase . I was afraid that the Citymania campaign was coming to a close so I was very pleased to see these cities become available to purchase and round out my collection. I was also further excited by the Citymania placemats. I really like the Paris at Night time placemat. Hopefully a Belle and Beau will soon be available in that design. Thank you for making a wonderful product to armchair travel the world all the while enjoying a hot beverage. I would also like to mention how carefully packaged the items were to make the journey from France to the USA. Equally impressive is that it only took about a week to arrive. Once more thank you for wonderful products.
Experience from: 12 Nov 2024
Reply from Pylones.com

Thank you so much for your kind and thoughtful message. We’re delighted to hear how much you enjoy our Citymania collection and that you were able to find the mugs and espresso cups to complete your set! It’s always a pleasure to know that our designs bring joy and a touch of travel to your daily coffee moments. And here's some exciting news: new French cities will soon be joining the Belle Tasse and Beau Mug collection! We can’t wait to share them with you. Thank you once again for your kind words and your loyalty to Pylones.
T. H.
24 Nov 2024
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The items were exactly what I ordered and beautiful! The company kept me updated all the way through the international shipping process and the provided free wrapping was gorgeous.
Experience from: 11 Nov 2024
V. F.
23 Nov 2024
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Livraison ultra rapide Au top
Experience from: 18 Nov 2024
E. M.
23 Nov 2024
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Parcel arrived promptly,fantastic products as always. I love this shop, shame they closed in the UK.
Experience from: 12 Nov 2024
S. J.
22 Nov 2024
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Excellent products and quick and efficient delivery
Experience from: 13 Nov 2024
S. M.
21 Nov 2024
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The communication I received was great. I was kept uptodate of where my package was at every stage. I am very happy with the product I bought.
Experience from: 9 Nov 2024
L. C.
20 Nov 2024
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I ordered some things for my artsy friends (bird butter knives, palette cutting board, and paint brush cheese cutter). All arrived in a timely manner and were well packed (I am in the USA). Pretty cool looking stuff! I just placed another order!
Experience from: 4 Nov 2024
A. V.
20 Nov 2024
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Vrolijke kleuren , geweldige kwaliteit voor een betaalbare prijs
Experience from: 9 Nov 2024
L. L.
20 Nov 2024
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Super beaux produits ! surtout la petite spatule Tour Eiffel! Merci!!!
Experience from: 6 Nov 2024
A. S.
18 Nov 2024
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Everything was perfect!
Experience from: 4 Nov 2024
A. P.
17 Nov 2024
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Very very nice thank you.
Experience from: 5 Nov 2024
J. P.
17 Nov 2024
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Love your products, so beautifully made and lovely to look at - they do not disappoint!
Experience from: 31 Oct 2024
B. C.
17 Nov 2024
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Pylons has always been a must stop store while in Paris because of the colorful designs and originality! Because I can no longer travel I had to order things on-line that I miss. Great delivery and always love my items!
Experience from: 5 Nov 2024
L. M.
16 Nov 2024
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originální výrobky
Experience from: 6 Nov 2024
M. T.
16 Nov 2024
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Awesome! However, it took a bit too long to be delivered. Almost 12 calendar days :( Not your fault, but that's the only negative thing in my experience. I'l' totally buy again!
Experience from: 1 Nov 2024
N. M.
15 Nov 2024
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It is great
Experience from: 20 Sept 2024
T. S.
15 Nov 2024
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Delivery wasn't good. The package was unfortunately a bit damaged and also the product. But the products are nice.
Experience from: 6 Nov 2024