What do Internet users think about pylones.com ?

Pylones gives a cheerful, original impression, with colorful items that customers describe as fun, unique and beautiful. Delivery is often mentioned as very fast, and several reviews also say ordering was easy and the products arrived well packed. The brand is praised for rings, thermoses and other items that feel both practical and playful, with a design that many find charming and full of personality. A few customers mention problems such as a missing delivery or the wrong item sent, and one review also points to import taxes as a frustration. Pylones gathers overwhelmingly positive feedback with 1370 reviews published in total and an average rating of 4.5 stars.

What is pylones.com's address ?

41 avenue de l'Agent Sarre 92700 Colombes

Reviews for Pylones.com

Total: 1 370 reviews since 06/12/2023

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4.5

Based on 360 reviews from the last 12 months

5

87%
4

5%
3

2%
2

2%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Pylones gives a cheerful, original impression, with colorful items that customers describe as fun, unique and beautiful. Delivery is often mentioned as very fast, and several reviews also say ordering was easy and the products arrived well packed.

This summary is AI-Generated

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Helpful?

Delivery

315 reviews mention delivery, with 83% positive feedback.

"Amazing service and such quick delivery"

"Very prompt delivery"

"I was so surprised to see how fast my order was received. Great quality."

Digital experience

24 reviews mention the digital experience, with 92% positive feedback.

"Very easy to navigate the website. Arrived when they said they would. No complaints"

"It is always a pleasure to order from Pylones. Online ordering is easy and it takes very little time for their wonderful items to reach Canada."

"I love Pylones and their design. Online ordering and delivery were perfect."

1 ★

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Katarzyna C.
22 Jun 2025
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Rewelacja, polecam!
Experience from: 4 Jun 2025
Thomas P.
22 Jun 2025
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Love Pylones! Visited the store in Prague two years ago where I purchased a thermal bottle. I did so again at the store in Cologne last month. My wife bought a bread knife but unfortunately forgot it was in her carry on so it was confiscated at the airport. So we ordered a replacement on line. I took the opportunity to purchase another thermal bottle. The order arrived quickly and we are both very happy customers.
Experience from: 7 Jun 2025
Raffaele V.
22 Jun 2025
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Received a damaged item, reached out to customer service immediately after taking pictures as requested by the online form. First of all, you can only attach ONE picture, which in my case was not sufficient to explain the problem. Secondly, 3 days later, no one reached out to me yet and I am not holding my breath someone will. Very disappointed.
Experience from: 5 Jun 2025
Reply from Pylones.com

We are very sorry and honestly quite saddened to hear about your disappointment. Please know that our customer service team has already sent you a replacement product, which you should have received by now. It truly pains us to see your comment, as it does not reflect the care and attention we put into assisting our customers. Thank you for your understanding, and please feel free to reach out if there is anything else we can do to make things right.
L. S.
20 Jun 2025
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I HAVE NOT RECEIVED MY ORDER YET!!! IT HAS BEEN 6 MONTHS!
Experience from: 15 Nov 2024
Reply from Pylones.com

We are sorry for the inconvenience. Your package was returned to the sender because customs duties were not paid. Please note that we have already issued a full refund for your order quite some time ago. If you have any questions or need further assistance, feel free to contact us.

Reply from L. S.

Despite of the fact your comment is not 100% accurate, I’ll close the case.

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Caroline C.
13 Jun 2025
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Excellent service and great shopping trolley I'm really pleased with it!
Experience from: 4 Jun 2025
Arina G.
12 Jun 2025
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Geweldig
Experience from: 1 Jun 2025
R. M.
11 Jun 2025
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Very good article, very nice packed and fast delibery
Experience from: 2 Jun 2025
D. V.
11 Jun 2025
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Love Pylones products. Creative and quirky. Dispatch and delivery in UK was really smooth.
Experience from: 2 Jun 2025
E. A.
11 Jun 2025
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Great!
Experience from: 2 Jun 2025
L. C.
11 Jun 2025
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Wrapped packages delighted receiver. They appreciated the surprise - thank you!
Experience from: 29 May 2025
Sabrina D.
11 Jun 2025
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It was very good
Experience from: 29 May 2025
Betsy C.
11 Jun 2025
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Pieces arrived quickly and well packaged so nothing broke in transit. Items are adorable
Experience from: 26 May 2025
Karen S.
11 Jun 2025
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William Morris said “ Have nothing in your home that is not beautiful or functional “ but Pylones prove you can have both
Experience from: 27 May 2025
Pat A.
11 Jun 2025
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The wallet came very quickly. All the way to Hawaii! This is my third Pylones wallet and the quality is very very good
Experience from: 31 May 2025
D. W.
11 Jun 2025
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excellent product and service. thank you
Experience from: 25 May 2025
O. R.
4 Jun 2025
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Hi! My Sing Song arrived in the opened packaging, dirty and a bit scratched. I was supposed to get a new one. Is it a new one?
Experience from: 23 May 2025
Regina R.
3 Jun 2025
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I'm very grateful to Pylones and happy with 'Quelle Salade'... they 'swam' here very quickly! Thank you very much!"
Experience from: 25 May 2025
Tamatha J.
3 Jun 2025
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Unique products that are great for gifts
Experience from: 23 May 2025
Lynne K.
3 Jun 2025
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Fun and unique items! Reminds me of my trip to Paris where I first found the fun store!
Experience from: 24 May 2025
J. K.
3 Jun 2025
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The products were exactly as I expected them to be.
Experience from: 21 May 2025