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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
2 Feb 2022
Verified reviewEasy to book on this site.Simple organized graphics.2 minutes to do the booking. Thanks 👍
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A. A.
2 Feb 2022
Verified reviewI use Onepark to book car parking slot in Europe since years, no problem so far.
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A. A.
2 Feb 2022
Verified reviewVery easy to navigate site
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A. A.
2 Feb 2022
Verified reviewPerfect
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A. A.
2 Feb 2022
Verified reviewEasy to use. Thank you.
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A. A.
2 Feb 2022
Verified reviewExcellent Site
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A. A.
2 Feb 2022
Verified reviewEverything is fine and practical
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A. A.
2 Feb 2022
Verified reviewPerfect
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A. A.
2 Feb 2022
Verified reviewGoed geregeld, in die zin dat het allemaal werkte zoals beschreven. Prijsvoordeel kon ik niet ontdekken, je betaalt gewoon het aangegeven bedrag per uur. Geen korting bij - zoals in mijn geval - een duur van 30 uur.
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A. A.
2 Feb 2022
Verified revieweasy to book and reliable result. top!
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A. A.
2 Feb 2022
Verified reviewThe reason for my rating is for a customer like my (height Car, 2m) there is no option to input the high of the vehicle when searching for a Car park. I had to go one by one of the car parks to check the height. With many families getting Fords Tourneo, VW Caravelles, Mercedes Vs this would be a very useful option.
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A. A.
2 Feb 2022
Verified reviewuseful platform
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A. A.
2 Feb 2022
Verified reviewVery goof
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A. A.
1 Feb 2022
Verified reviewgood
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A. A.
1 Feb 2022
Verified reviewBooking works fine but on the website only - does not work at all in the app.
Reply from Onepark.co
Dear client, thank you for your comment. We thank you for your feedback as it's very helpful, so we can improve the service provided. One of our agents has sent you and email in order to receive more information about what happened. We are looking foward to your answer.
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A. A.
31 Jan 2022
Verified reviewI have a beautiful experience booking with you honestly, the rapidity and easiness to book and purchase the parking is wonderful! Thank you 👍🏻
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A. A.
31 Jan 2022
Verified reviewEasy, fast and affordable!
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A. A.
31 Jan 2022
Verified reviewTrop etroit! Impossible de manovrer avec une grand voiture
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A. A.
23 Jan 2022
Verified reviewperfectly ok
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A. A.
22 Jan 2022
Verified reviewWorked as expected.
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