Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.3

Based on 1 114 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

409 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
o.k., little problems to book....
Experience from: 8 Sept 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
Easy
Experience from: 22 Jul 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
perfect
Experience from: 8 Sept 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
very good service, do recommend
Experience from: 4 Sept 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
Outstanding, and extremely easy! I booked the closest parking to my train station. I parked my car for 4 days for a very low price of €37. I got a special access code upon my booking confirmation. I used it to enter and to exit in the parking lot entrance. Highly recommend!!
Experience from: 26 Jul 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
Everything was very easy. I did a reservation online one sat before I was planing to go to Paris. Didn’t have any issues parking the car or leaving the parking house. Everything was perfectly fine. The price is a bit high but I think that its normal for Paris standards. I would book it again.
Experience from: 22 Jul 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
Super product highly recommend.I travelled alone with two kids one toddler n one baby and this is by far one of my best purchase.No foot pain no more swollen feets.
Experience from: 30 Jul 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
we were locked in for an hour because the norausgabc had a lock and the door we came in from the inside didn't open anymore. if it had burned we would be dead now. No bell, no cameras, no response to calls for help. The police had to come and get us out.
Experience from: 27 Jul 2022
A. A.
2 Aug 2022
Verified review
Collected and verified by Verified Reviews
Easy, save, comfortable! Again, any time. Description thorough and correct. Love it.
Experience from: 21 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
Merci!
Experience from: 25 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
We have booked with one park for a number of years. The online process is simple and quick. I can’t fault it.
Experience from: 20 Sept 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
All easy and quick
Experience from: 11 Aug 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
Facil de reservar y precios razonables. Y servicio muy bueno
Experience from: 29 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
i booked a car parking in Paris. since i had a rental car (from Germany), I put the car license plate exactly as it appeared on my car key chain. the plate camera did not recognize it and i had to talk to the parking attendant who told me to take a ticket. upon leaving the car park i had to again talk to the parking attendant. she asked a few questions and later manually opened the gate. it would be great if the website provided examples of how we should write the car plate numbers from each EU country. I loved the fact that i could leave and re-enter the park (although i didn't actually use it because i preferred to use uber to get to different locations within Paris). Over all, it was a very good experience. I would book again.
Experience from: 15 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
We had originally made a deal with one car park but were advised after a few weeks that this was not available and we would have to repeat the process with another car park, which was charging more. I feel that this wasn’t my problem. However the car parking with the new company went very smoothly.
Experience from: 12 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
Great customer service.
Experience from: 20 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
Simple and easy.
Experience from: 22 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
It's very useful to park in Paris in a covered parking lot. There are plenty of them and are well marked. It's very easy to book a spot. The whole process went smoothly.
Experience from: 14 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
Had to try to pay twice, close to give up the booking
Experience from: 13 Jul 2022
A. A.
26 Jul 2022
Verified review
Collected and verified by Verified Reviews
Wäre schön wenn die App auch Deutsch verwenden würde
Experience from: 23 Jul 2022