Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

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4.3

Based on 1 114 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

409 reviews mention the digital experience, with 89% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 94% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
10 Aug 2022
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Chaotic. I had to park my car in the street because the lot was overflowing. And the shuttles were unreliable. I thought I was going to have to call an Uber to get to the airport on time.
Experience from: 1 Aug 2022
A. A.
9 Aug 2022
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I tried to download the App of Onepark, but unfortunately it was not permitted in my country (Denmark). Although I will use the App in France, only, it is strange that no downloading is permitted.
Experience from: 10 Sept 2022
A. A.
9 Aug 2022
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We have used One park on several occasions .They are efficient and provide an excellent service
Experience from: 24 Aug 2022
A. A.
9 Aug 2022
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Very quick and easy booking process
Experience from: 13 Aug 2022
A. A.
9 Aug 2022
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Excellent parking close to Versailles Palace!
Experience from: 27 Jul 2022
A. A.
9 Aug 2022
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My car was to large for this parking garage. Make sure to tell before booking that the garage is for small cars only.
Experience from: 28 Jul 2022
A. A.
9 Aug 2022
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No problems at all
Experience from: 25 Jul 2022
A. A.
8 Aug 2022
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Unclear that the ticket needed to be exchanged when entering. Exiting the park was not fluent
Experience from: 24 Jul 2022
A. A.
8 Aug 2022
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Everything went as planned.
Experience from: 29 Jul 2022
A. A.
8 Aug 2022
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So easy to book at fair price & great locations
Experience from: 5 Nov 2022
A. A.
8 Aug 2022
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in the app, to show all the parking, I have to zoom in and out
Experience from: 26 Jul 2022
A. A.
8 Aug 2022
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Everything was okay
Experience from: 2 Aug 2022
A. A.
8 Aug 2022
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This is my first experience with Onepark. So far everything has been arranged smoothly. I am happy with the booking.
Experience from: 7 Sept 2022
A. A.
8 Aug 2022
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Easy site to ise
Experience from: 1 Aug 2022
A. A.
8 Aug 2022
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All fine although it would have been useful to tell me that I get one night's free parking if staying at the hotel so I think I've ended up paying for an extra night unnecessarily.
Experience from: 31 Aug 2022
A. A.
8 Aug 2022
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All ok
Experience from: 25 Jul 2022
A. A.
8 Aug 2022
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They ask the model and number of the car but many people have a car for renting, so they don't know this things before and the process don't go head. I think that is better if onepark explain in the process that is possible insert "NC" if the people don't know it.
Experience from: 24 Aug 2022
A. A.
2 Aug 2022
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So easy to book
Experience from: 11 Sept 2022
A. A.
2 Aug 2022
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Easy, quick and no pfaff. Use this website a lot.
Experience from: 5 Aug 2022
A. A.
2 Aug 2022
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Lots of empty spaces available, in spite of its location. Excellent location to start walking tour. Next to Hotel de ville and Notre dame. Very well illuminated, good signals. Has WC available, although they could have a better maintenance. Looks good.
Experience from: 27 Jul 2022