Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
27 Sept 2022
Verified reviewMy vehicle with the licence plate BG71 ZNZ has been charged €30.92 twice from my account. Although money was withdrawn from my account on the first attempt, no activation code was received. I request that the first of the transactions be cancelled and the money be refund into my account.
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A. A.
23 Sept 2022
Verified reviewVery easy process, clear explanations, smooth execution
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A. A.
23 Sept 2022
Verified reviewAaaaa
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A. A.
23 Sept 2022
Verified reviewEasy and cheap
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A. A.
23 Sept 2022
Verified reviewEasy!
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A. A.
23 Sept 2022
Verified reviewThe parking didn't have my reservation
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A. A.
19 Sept 2022
Verified reviewAll very user friendly.
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A. A.
19 Sept 2022
Verified reviewEasy to book via the app. Easy to find.. Safe, Good price!
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A. A.
19 Sept 2022
Verified reviewFirst class service, car safe as houses.
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A. A.
19 Sept 2022
Verified reviewIt was quick and easy to identify and book a car park.
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A. A.
19 Sept 2022
Verified reviewIt was a easy experience, even though I had no prior experience using the Onepark app.
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A. A.
19 Sept 2022
Verified reviewTot perfecte
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A. A.
19 Sept 2022
Verified reviewPerfecto
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A. A.
19 Sept 2022
Verified reviewGood position and service
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A. A.
19 Sept 2022
Verified reviewExcellent
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A. A.
19 Sept 2022
Verified reviewThe English mobile version of your website was difficult to use.
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A. A.
19 Sept 2022
Verified reviewexpensive parking and ad based parking
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A. A.
19 Sept 2022
Verified reviewFacile
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A. A.
19 Sept 2022
Verified reviewBooking was straightforward, but I don't understand why any changes that I wanted to make resulted in the booking being refunded and a new booking being created. As any changes were free until an hour beforehand, why not hold off charging until that point? As I booked in Spain, the amount paid and refunded changed due to the fluctuating exchange rate!
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A. A.
19 Sept 2022
Verified reviewGreat choice
Reviews displayed in chronological order