Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.3

Based on 1 110 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

406 reviews mention the digital experience, with 88% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

78 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

46 reviews mention choice, with 93% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
able to book what i need
Experience from: 17 Aug 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
We entered the wrong Indigo Parking. It was not clear in advance that there were several Indigo Parking garages. And there was no one at the service desk until we left so that only then did we discover that our voucher was not valid there. We ended up paying again and the pre-ordered parking voucher was not used.
Experience from: 21 Apr 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
I have been using this site for a long time and the service is still very good.
Experience from: 17 Jun 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Easy as usual.
Experience from: 26 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
👍🏻👍🏻
Experience from: 8 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Great service. All managers are always ready to help and always solve everything quickly.
Experience from: 6 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Simple to book. Parking was as advertised: secure, underground, easy to find.
Experience from: 5 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Straightforward fro the last time we used your services and now.
Experience from: 10 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
So far so very good..
Experience from: 24 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Clear information
Experience from: 13 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
perfect parking! near by the airport and very quick with the shuttle!
Experience from: 5 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Site easy to follow instructions.
Experience from: 11 May 2023
A. A.
14 May 2023
Verified review
Collected and verified by Verified Reviews
Clear, simple system. Fair pricing policy.
Experience from: 1 Jul 2023
A. A.
13 May 2023
Verified review
Collected and verified by Verified Reviews
Convenient and cheap
Experience from: 31 May 2023
A. A.
13 May 2023
Verified review
Collected and verified by Verified Reviews
frist of the code did not work , the lady on the help line was fine but i was concerned that i would not be able to exit the parking on my return . On my return my enjolieurs had been stolen ( WHEEL TRIMS ) ok they are on plastic ones that came with the van , but it does mean that people can go into the paring area and look around at the cars ? On triing to leave the code did not work again . I entered it three times and in the end it did open . Each time i entered the code the barrier did move a little but did not open , could be a problem with the key pad ?. one of the barriers was broken and on the ground so infact you could just drive off . I did not want to do this as I had paid and did not want to be charged buy the airport . So over all i think some contact with the airport is needed . I hope you read this , mark
Experience from: 28 Apr 2023
A. A.
12 May 2023
Verified review
Collected and verified by Verified Reviews
We booked a parking place, but the places available for Onepark were all occupied, Horror! We contacted OnePark but the only option was to find another parking place. We were refunded, but it cost us time and effort on the day.
Experience from: 29 Apr 2023
A. A.
12 May 2023
Verified review
Collected and verified by Verified Reviews
Due to unavailability of shuttle, I payed 30 franc for taxi!!
Experience from: 30 Apr 2023
A. A.
12 May 2023
Verified review
Collected and verified by Verified Reviews
perfect but please provide cryptocurrencies payment
Experience from: 1 May 2023
A. A.
12 May 2023
Verified review
Collected and verified by Verified Reviews
easy
Experience from: 6 May 2023
A. A.
12 May 2023
Verified review
Collected and verified by Verified Reviews
Entrance to the parking was a bit narrow for my Mercedes-Benz GLS. But once inside the parking it was safe.
Experience from: 1 May 2023