Reviews for Onepark.co

Total: 6 908 reviews since 20/12/2020

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.3

Based on 1 110 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

406 reviews mention the digital experience, with 88% positive feedback.

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

"Very easy to book and use."

Delivery

77 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

46 reviews mention choice, with 93% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
the toilets was a scandal , horrible
Experience from: 20 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
All good
Experience from: 18 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Easy access, clean garage and friendly staff
Experience from: 19 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
The app is easy to use, gives a detailed overview of parking available in the area you are looking for, is easy to understand and offers a simple and quick booking process
Experience from: 21 Feb 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
It's good in general. Bot it is not so easy to use at last time for this reasons: 1. it was difficult to find parking according to the description of the parking on the website and in the booking 2. I couldn't get into the parking lot on my own, unlike the previous times. I had to communicate with an employee in the parking, who let me in manually himself. And he wrote out a parking key according to the description of the reservation that I showed in the application
Experience from: 22 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
C'est mon troisième long duré parking à aéroport Carcassonne et j'ai eu toujours très satisfaite.
Experience from: 27 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Short notice decision to use the parking. It was easy to select the parking site and then complete booking.
Experience from: 20 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
usfgdaucfuyDGL
Experience from: 5 Feb 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Convenient to the airport with a quick transit service at a very low price. Everything you need.
Experience from: 19 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Ideal parking for the airport.
Experience from: 24 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Everything went according to plan... reserved and paid for in minutes
Experience from: 18 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Excellent parking in Paris. Very reasonable cost
Experience from: 20 Jan 2024
A. A.
29 Jan 2024
Verified review
Collected and verified by Verified Reviews
Super
Experience from: 19 Jan 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
I was disappointed not to get a yellow car but everything else was excellent. I like the idea of not having to try and find a service station to refill at the end of my rental
Experience from: 19 Jan 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
As always okay
Experience from: 21 Feb 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
Excelent
Experience from: 21 Jan 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
Easy to find parking (if you know its part of a hotel). Clearly marked parking spots and very good experience. Location is great if you need to take the bus. Friendly staff at the hotel. Would book again!
Experience from: 12 Jan 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
It did not work. The garage did not open for my license plate. You book this service to make everything relaxed and planned. And it really gave me a lot of stress after a long drive to Paris. The way back home we had to wait really long for the helpdesk so we can get out of the garage. It really should have opened in the beginning. Also everything in French and not in English which is really weird and old fashioned.
Experience from: 18 Jan 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
Navigating the system was easy
Experience from: 1 Feb 2024
A. A.
27 Jan 2024
Verified review
Collected and verified by Verified Reviews
Made finding a parking spot easy. Will use again.
Experience from: 16 Jan 2024