Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 115 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

407 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

77 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
30 Aug 2024
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Very convenient system for reserving a parking spot in the part of Paris we wanted.
Experience from: 18 Aug 2024
A. A.
30 Aug 2024
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Wij hebben al verschillende malen gebruik gemaakt van Onepark en het werkt makkelijk en snel. Ook wanneer je contact zoekt met Onepark , dan gaat dit heel gemakkelijk.
Experience from: 12 Sept 2024
A. A.
30 Aug 2024
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When I arrived at the parking spot, the door wouldn't open. I tried all the codes from the emails and the app, but none of the codes matched any of the entry devices at the entrance to the underground parking lot (the same codes later worked when leaving the parking lot). I called the listed support number, but no one picked up the phone. I was helped by a French-speaking passerby who called the local parking lot attendant, who let me in.
Experience from: 17 Aug 2024
A. A.
29 Aug 2024
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Very easy to book
Experience from: 23 Aug 2024
A. A.
29 Aug 2024
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Confusing with the payment It took me several days to be able to book.
Experience from: 4 Sept 2024
A. A.
29 Aug 2024
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Always easy to access your parking. Great location too
Experience from: 11 Sept 2024
A. A.
29 Aug 2024
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Very easy to book, and my former car was still in your database. Quite easy to refind my latest booking. However, when I got my bank review, it marked One Park Paris. Being in Paris quite otten without booking parkings, I thought it was fraude on my Visa, so I blocked my credit cards. You should notity somewhere Beauvais (in my case) or all af the other sites on the bank extracts. Thank you.
Experience from: 25 Sept 2024
A. A.
29 Aug 2024
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I booked several times and I am always sarisfyed
Experience from: 29 Aug 2024
A. A.
29 Aug 2024
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Great experience. Booked online, paid straight away, location was way to find and only 13 mins walk to the Eiffel tower.2 hours cost 6.90 euros so that was a great price too compared to other location prices. We would highly recommend
Experience from: 20 Aug 2024
A. A.
29 Aug 2024
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Excellent and cheap, not easy to find
Experience from: 16 Aug 2024
A. A.
29 Aug 2024
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there is no ventilation in the parking lot, and it was not clear to me how to use the codes to enter and leave. There are about 5 keypads and they do not have display. In the end I probably needed to put the code in when leaving the garage, at the gate.
Experience from: 18 Aug 2024
A. A.
29 Aug 2024
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Great. Right at station. Reasonable price
Experience from: 17 Aug 2024
A. A.
27 Aug 2024
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Straightforward very clear
Experience from: 24 Aug 2024
A. A.
27 Aug 2024
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Good
Experience from: 23 Aug 2024
A. A.
27 Aug 2024
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Comodissimo per la zona di Pigalle e prezzo eccellente
Experience from: 15 Aug 2024
A. A.
27 Aug 2024
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Excellent easy to find a parking space long term at CDG Paris at a reasonable price.
Experience from: 30 Nov 2024
A. A.
27 Aug 2024
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Easy to navigate the site.
Experience from: 13 Sept 2024
A. A.
27 Aug 2024
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Excellent parking spot for visiting Versailles. The car park is located next to one of the park gates. Very easy access with the code that was provided. Lots of spaces to park.
Experience from: 18 Aug 2024
A. A.
27 Aug 2024
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Smooth search and booking process
Experience from: 25 Oct 2024
A. A.
27 Aug 2024
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Was super easy to book, price was excellent and carpark was gated and secure.
Experience from: 14 Aug 2024