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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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E. D.
23 Oct 2024
Verified reviewIt was easy to book. But why need an account to put in my home adress? I only book an car park, this info is not relevant for that, too much information asked.
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G. B.
23 Oct 2024
Verified reviewIt would be nice if we didn’t have to pay for a full day when we only use a half day on our return
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M. S.
23 Oct 2024
Verified reviewBene, nessun problema da segnalare.
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J. Z.
23 Oct 2024
Verified reviewEasy to locate and book parking.
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C. P.
23 Oct 2024
Verified reviewgreat
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P. N.
23 Oct 2024
Verified reviewHave booked place, but cancelled it. Receive my money 2 days after. Thanks
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S. G.
23 Oct 2024
Verified reviewThe carpark's address took me to the front of the hotel. It was very difficult to find the entrance, as it is situated on a one-way road. Neither Waze nor Googlemaps were able to take me there. I had to look at the address on the map and drive there. There are no explanations on the website.
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J. M.
23 Oct 2024
Verified reviewEasy to spot the convenient parking, good choice of prices, easy to book.
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C. K.
23 Oct 2024
Verified reviewGreat customer service! Received a helpful answer from the support within a few minutes.
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D. S.
23 Oct 2024
Verified reviewParking at Porte d’Orléans Paris: Good location to get near Paris by car and then take the metro. All worked as described. Only one thing to mention, it is not so clean and the entrance for pedestrians not well signaled. Would be good to allow payment with paypal.
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P. H.
22 Oct 2024
Verified reviewBooked and then was told by Google maps that the road of the car park was closed. So had to cancel and now have to wait for refund.
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J. H.
22 Oct 2024
Verified reviewefficient.
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H. H.
20 Oct 2024
Verified reviewxxx
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U. G.
20 Oct 2024
Verified reviewExcellent experience and easy access
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D. L.
20 Oct 2024
Verified reviewVery easy to book and pay
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F. G.
20 Oct 2024
Verified reviewPerfect
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J. D.
20 Oct 2024
Verified reviewEasy and close to airport with shuttle bus
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J. G.
20 Oct 2024
Verified reviewIt’s so easy.
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J. P.
20 Oct 2024
Verified reviewI will be happier once I complete the visit
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D. H.
20 Oct 2024
Verified reviewVery easy to use online
Reviews displayed in chronological order
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