Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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P. M.
23 Nov 2024
Verified reviewIt took ages to get confirmation and I found out through checking they had debited my account without giving confirmation. I booked again and paid a different rate and still waiting for return of initial funds
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B. S.
23 Nov 2024
Verified reviewPerfect
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I. B.
23 Nov 2024
Verified reviewFaciliteiten à réserver
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C. D.
23 Nov 2024
Verified reviewIt was an easy way to find a secure and affordable parking near the centre of Roubaix.
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D. M.
23 Nov 2024
Verified reviewQuite quick and easy
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D. H.
23 Nov 2024
Verified reviewIt wasn't clear that the parking offered was the main railway station parking, it was a bit confusing. Also the code wasn't accepted at the gate, so no doubt it will be a challenge to exit!
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A. B.
23 Nov 2024
Verified reviewEverything was perfect ! Clean and safe parking.
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H. B.
23 Nov 2024
Verified reviewRAS
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F. B.
21 Nov 2024
Verified reviewEverything was very easy to book
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J. E.
21 Nov 2024
Verified reviewVery easy to navigate
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C. D.
21 Nov 2024
Verified reviewImpossible de rentrer. 3 appels depuis la borne à l'entrée sans réponse. Pb réglé en sortie après 1 journée à craindre de devoir payer 2 fois le parking...
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R. H.
21 Nov 2024
Verified reviewWe’ve used the site before. Never seen anyone there. Parking spaces are good size. Correctly described as 7 minutes walk to airport terminal. No obvious surveillance on site.
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C. P.
17 Nov 2024
Verified reviewThe best choice I could make . Top location . Price very good for all day . 👌👌
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W. W.
17 Nov 2024
Verified review👍👍👍
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E. M.
17 Nov 2024
Verified reviewRAS!
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M. C.
17 Nov 2024
Verified reviewFantastic and easy as always. Simple, easy, fabulous service, and the one time I had a problem, the customer service team were excellent.
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R. S.
17 Nov 2024
Verified reviewSimple booking system
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G. H.
17 Nov 2024
Verified reviewGreat website
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C. P.
17 Nov 2024
Verified reviewc'est était très vite a prend un reservation
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P. C.
17 Nov 2024
Verified reviewMy first booking. Multiple attempts with various bank accounts - money taken repeatedly and the. money returned. Finally a booking reference and this morning no booking again - discovered after arriving at car park. I guess problems with web site. Now booked again - let’s see.
Reviews displayed in chronological order