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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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L. R.
22 Jan 2025
Verified reviewA quick and easy booking process on a clear website
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J. H.
22 Jan 2025
Verified reviewGood service, fair price.
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A. P.
22 Jan 2025
Verified reviewOnepark may forgot selected area, dates, certain parking place during switching between apps on Android. This made my reservation 2 times longer that it could be. I had to enter the same search criteria multiple times. Everything else was good.
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D. E.
22 Jan 2025
Verified revieweasy to use
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A. M.
22 Jan 2025
Verified reviewThe app is pretty comprehensive, easy to use and the booking simple to make. I like the fact the booking is immediate and having used Onepark several times the entry and exit procedure is simple to do.
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S. M.
22 Jan 2025
Verified reviewtres bien!
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J. C.
22 Jan 2025
Verified reviewParking lot is good but the entrances are often terrible smells (pee)
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X. G.
22 Jan 2025
Verified reviewExpérience tres fluide, dans un quartier de paris difficile à naviguer. Mon creneau horaire etait de 0830 à 10:00, je suis arrivé 10mn en avance, la barriere s'est levée automatiquement à mon depart et à mon arrivée. Aucun problème.
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L. N.
22 Jan 2025
Verified reviewGood parking Big parking places Close to my destination
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A. D.
22 Jan 2025
Verified reviewThe navigation did not work well. It gave a constant message: no parking available. At last succes with the booking.
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I. H.
22 Jan 2025
Verified reviewI received a mail for 10% discount on my first booking. I completed my purchase and the 10% was not added
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F. C.
22 Jan 2025
Verified reviewEasy process
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T. S.
21 Jan 2025
Verified reviewWould not accept my husband's email address so I had to use mine It kept saying it was already registered but it could not be. It said it would sen emails to the address but none arrived.
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C. G.
15 Jan 2025
Verified reviewQuick and easy Fair pricing
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M. D.
15 Jan 2025
Verified reviewEasy to use.
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M. I.
15 Jan 2025
Verified reviewGanz einfach und schnell
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K. M.
15 Jan 2025
Verified reviewEasy and correct
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F. P.
15 Jan 2025
Verified reviewEasy and at the right price
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C. L.
15 Jan 2025
Verified reviewEasy to follow,
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B. A.
15 Jan 2025
Verified reviewEasy to Book Price good Location super
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