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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Annalena M.
26 May 2025
Verified reviewSuper einfach und problemlos. Traumhaft
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Albert M.
25 May 2025
Verified reviewVery easy wat of finding a cheap parking spot
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Kasia C.
25 May 2025
Verified reviewGreat location and getting there was easy. Leaving was annoying. Gate wouldn’t open for us automatically as it should have. Had to call 4 times to get someone to help us.
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Patricia W.
25 May 2025
Verified revieweverything was fine
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Michele M.
25 May 2025
Verified reviewperfect and very easy to use;
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Rafael V.
24 May 2025
Verified reviewGood app!
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F. T.
24 May 2025
Verified reviewThe Onepark website is ok but the car park in Ferney Voltaire offered was very poor and although it was advertised with surveillance cameras, I did not see any. Also both shuttle drivers were clearly practising for Le Mans. They drove through 40kph limits near the airport at 100kph - very stupid and not clever nor in any way impressive.
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Thomas G.
23 May 2025
Verified review- payment directly After booking, Not After use - parking slots ok (size) - exit very small and difficult for SUV‘s
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Vesna N.
22 May 2025
Verified reviewGreat parking!
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Nestor C.
22 May 2025
Verified reviewGood
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Richard J.
22 May 2025
Verified reviewVery good
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Peter M.
22 May 2025
Verified reviewJust a really easy ,straight forward no messing about easy to book.
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Jane S.
22 May 2025
Verified reviewTerrible website. Thought I'd booked but hadn't and had to start again. User unfriendly hard to navigate
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John M.
22 May 2025
Verified reviewClear instructions which made it all go smoothly.
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Burak Ş.
22 May 2025
Verified reviewWe had to solve the application steps like solving a puzzle. You could use a more descriptive guide. There was no problem with the entry, but the instructions for exit were not clear enough.
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Marius D.
22 May 2025
Verified reviewGood, no problems to report.
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Arek K.
20 May 2025
Verified reviewVery good
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Frank B.
20 May 2025
Verified reviewGoof
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Raquel C.
20 May 2025
Verified reviewUsed Onepark in several airports. It always works well and fast.
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Sandra W.
20 May 2025
Verified reviewI could not find the place. Owner phoned me later and sent coordinates. When I got there there was nobody to accept car or take me to the airport. I had to go park at the airport, which means I have paid double
Reviews displayed in chronological order
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