Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 093 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

407 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

77 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

Massoud J.
19 Jun 2025
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Very easy to book with multi language website
Experience from: 18 Jun 2025
Caroline K.
19 Jun 2025
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Parfait, parking réservé dans la journée abordable
Experience from: 10 Jun 2025
Ellen A.
19 Jun 2025
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We have booked with Onepark many times and are always satisfied with the handling
Experience from: 31 Jul 2025
Raul H.
19 Jun 2025
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Best option for find parking.
Experience from: 28 Jun 2025
Sema Y.
19 Jun 2025
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The code did not work so I was unable to park and you have not responded to my request for a refund 2 days ago. I will do a negative Google review if I don’t get a refund soon.
Experience from: 9 Jun 2025
Ronald G.
19 Jun 2025
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I have used Ecoparking now several times over the past years and would recommend it for its clarity, staff response, promptness and excellent service.
Experience from: 17 Jun 2025
Roxana R.
19 Jun 2025
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El parking en concreto tiene un acceso no muy convencional. El vado cruza un acera, un carril bus y otra acera ancha, por lo que seria interesante poner alguna nota explicandolo. Por lo demas, muy bien
Experience from: 7 Jun 2025
Felix G.
19 Jun 2025
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The gates did not open when I arrived at the parking, and no customer service was available in the evening even though they state 24/7 customer service on their website.
Experience from: 10 Jun 2025
Felix G.
19 Jun 2025
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The gates did not open when I arrived at the parking, and no customer service was available in the evening even though they state 24/7 customer service on their website.
Experience from: 30 May 2025
T. L.
19 Jun 2025
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Easy and affordable booking and parking
Experience from: 10 Jun 2025
Mostafa A.
19 Jun 2025
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Wunderbar
Experience from: 7 Jun 2025
Robert D.
17 Jun 2025
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I do need a business receipt/invoice, as this booking this related to a business trip. I was not able to find the link to request/demand such business receipt - let me know where to find it in the app or simply send it to me by return reply on this feedback, thanks you.
Experience from: 24 Aug 2025
Luciano M.
17 Jun 2025
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Parcheggio perfetto molto comodo vicino al centro città
Experience from: 17 Aug 2025
Sabine L.
17 Jun 2025
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Perfect! Thanks a lot
Experience from: 28 Sept 2025
S. S.
17 Jun 2025
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Always on time in meeting us and always efficient and very nice. I completely recommend Royal Parking.
Experience from: 8 Jun 2025
Beth H.
17 Jun 2025
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I saved my information and returned a few minutes later to book. When I saw my receipt, I noticed that the times for my booking had changed, and not by me. Since it was a last minute booking I was unable to fix the times. The person working in the garage did not speak my language and was of no help. Trying to reach out to you did not seem possible. I ended up making a second boking, which cost me the same amount again, so I double paid for my parking. Would appreciate someone from your company contacting me.
Experience from: 9 Jun 2025
Dilek B.
17 Jun 2025
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Uncomplicated, easy, perfect!
Experience from: 6 Jun 2025
B. W.
17 Jun 2025
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Hopefully is the quality of the parking just as good.
Experience from: 2 Jul 2025
Anne-Sophie B.
16 Jun 2025
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Easy to use
Experience from: 5 Jun 2025
Cherise L.
16 Jun 2025
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Easy booking
Experience from: 14 Jun 2025