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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Thomas W.
15 Apr 2026
Verified reviewVery close to Airport and good Shuttle Service
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Nicolas Z.
15 Apr 2026
Verified reviewJ'ai réservé par l'intermédiaire de votre plateforme une plca de Parking dans le garage référencé chez vous, le garage de la place Saint Georges à Paris, 20, rue Clauzel, 75009. Lorsque j'y suis arrivé, il n'y avais pas de place pour ma voiture, un break trop grand et trop large et j'ai malheureusement abîmé le soubassement de ma voiture en tentant de me garer au deuxième sous-sol. Heureusement que le réceptionniste m'a donné la possibilité de me garer sur une place handicapée au rez-de-chaussée ; ce qui m'a permis de la laisser jusqu'au lendemain matin. Le parking en question est d'un autre âge pour des voitures de la dimension des années 50-60. Je ne comprends pas comment vous pouvez référencer un garage comme celui-ci alors que j'ai donné mon immatriculation qui aurait dû faire que ce garage me réserve une place en correspondance avec mon véhicule ; ce qui ne fut pas le cas. C'est pourquoi la note est mauvaise sans tenir compte de la gentillesse du monsieur de l'accueil qui a pris en compte mon désarroi devant votre système dde réservation qui ne tient pas compte des informations qu'on vous délivre.
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Lloyd N.
15 Apr 2026
Verified reviewI don’t see any savings … 33 euros for parking for 4 days is great . 60 euros in ubercab fees . Where is the savings ? Perhaps arriving 2 hours earlier to take a bus ?? I think this was not value for the money
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Wassili E.
15 Apr 2026
Verified reviewAll was good.
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Fergus T.
15 Apr 2026
Verified reviewThe car park we booked was very awkward to get in and out. One way system down a steep ramp. I’d use one park again but would not recommend this car park unless you are very comfortable manoeuvring in tight spaces
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Chi wah C.
15 Apr 2026
Verified reviewEasy to find and book a carpark, option of cancellation an hour before is great when plan changes
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Peiting W.
15 Apr 2026
Verified reviewVery good!!!
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Imran B.
15 Apr 2026
Verified reviewNear of Eifel Tower super
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Kay N.
15 Apr 2026
Verified reviewEverything was excellent, the offer, the whole process and the situation at the spot as well. Super!
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Karthik R.
8 Apr 2026
Verified reviewNo issues with parking or access. Felt 30 Euros for a day pass to be quite expensive.
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Colm D.
8 Apr 2026
Verified reviewPrice a bit expensive
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J. A.
8 Apr 2026
Verified reviewGreat service. I loved it. Thank you very much
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Michael R.
8 Apr 2026
Verified reviewgood pricing and easy to book
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Kenneth M.
8 Apr 2026
Verified reviewEasy to use site made the booking process simple to complete. The entry code and ticket created at entry doesnt allow you to exit. As I booked in the day, the ticket office couldnt find my booking delaying me. They did create a manual ticket based on the confirmation email
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Camille C.
7 Apr 2026
Verified reviewTrès facile, tout fonctionne parfaitement, c'est très agréable et rassurant. Merci!
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Marimee M.
7 Apr 2026
Verified reviewVery convenient and straightforward process
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Steven C.
7 Apr 2026
Verified reviewThe website is clear and making a reservation is easy. Prices are much lower then the hotel we where staying at.
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Muriel L.
7 Apr 2026
Verified reviewPerfect!! I would remmond it for everybody
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Marimee M.
7 Apr 2026
Verified reviewEasy and intuitive booking process
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Andrew M.
7 Apr 2026
Verified reviewI tried to amend my booking, adjusting the time of arrival on the original booking .... nothing else. But the processing was not so simple and took a couple of attempts. Otherwise app is simple to use 😋
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