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Review Summary
Noseparis is praised for a smooth shopping experience, with a site that feels easy to use and a selection that customers describe as unusually broad. Many reviews also mention fast delivery, secure packaging, and the pleasure of receiving samples with each order.
Delivery
"Very fast shipment. Everything was find and easy"
"Super fast delivery"
"amazing selection at fantastic prices super fast shipping"
Digital experience
"Very satisfied. Catalog selection is unreal. Ease of site and purchasing is perfect."
"It is my first time buying from nose.fr It is a great experience overall. Super fast in shipping, great product selection and cheaper than buying…"
It is my first time buying from nose.fr It is a great experience overall. Super fast in shipping, great product selection and cheaper than buying from sites in the US. Ans they lwt me pick six free samples with my purchase A
"My first time buying international and it was hassle free! The online agent has also been very accommodating"
Team expertise
"The staff at the shop in Paris is very helpful. I’m very impressed by the level of service they gave!"
"Very helpful staff and I enjoyed the experience."
"Most helpful and polite customer service 💖"
Friendliness & courtesy
"Great service, loved the experience. Thanks Gael."
"Great, capable and kind staff that helped me pick a perfume which I absolutely love."
"Excellent shop with very attentive staff"
Choice
"Super recomendo, têm um seleção incrível, são rápidos na entrega. Voltarei a comprar com certeza. Adorei!"
"One of the best in the game! Great selection with great prices 🤩"
"Excellent service. A great variety of perfumes . Great asset the availability of payment methods that other websites do not offer."
Responsiveness
"Customer support was responsive, and the delivery arrived quickly, right on schedule."
"They handled the matter quickly and found a solution, just as always; thank you very much"
"Impeccable customer service. Their responsiveness and level of help rendered is 10/10."
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A. A.
6 Jun 2022
Verified reviewI discovered Nose through their Instagram ads. I have recently been going through a fragrance obsession so I thought I’d just take a peek. What sold me was the fact that I could purchase samples of several perfumes that I’d had my eye on but was scared to do a blind purchase. Nose’s personalized fragrance diagnosis and recommendation system was awesome as well. I blame Nose for pushing me further into my obsession, lol. I’m now in the process of ordering several full-sized bottles of new perfumes.
Reply from Noseparis.com
Dear Milan, Many thanks so much for your trust, kind words and the time spent writing it: reading this message delight us. It is a real pleasure to know that your NOSE experience has met your expectations. We are already looking forward to hearing from you soon. Best regards, Melis NOSE
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A. A.
4 Jun 2022
Verified reviewMy order came as fast as possible
Reply from Noseparis.com
Dear Alexander, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
27 May 2022
Verified reviewProfessional, prompt and extremely efficient
Reply from Noseparis.com
Dear Sarah, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
27 May 2022
Verified reviewЗаказ оформлен был быстро, аромат пришёл за 4 дня. Заказом довольна. Буду ещё заказывать. Спасибо!
Reply from Noseparis.com
Светлана, Большое спасибо за ваше сообщение и время, потраченное на его написание: ваши слова радуют нас. Очень приятно читать, что ваш опыт работы с Nose оправдал ваши ожидания. С нетерпением ждем встречи с вами в ближайшее время. Melis NOSE
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A. A.
26 May 2022
Verified reviewVery satisfied the price was the best I’ve found anywhere and fast shipping
Reply from Noseparis.com
Dear Jermel, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
26 May 2022
Verified reviewI am from USA and I trusted the store and bought online. I didn’t receive a confirmation after purchasing but when I sent a separate email, they did get back to me. I got the order on time and it was secured in bubble wrap. Customs did a good job putting it back the way it came because the large candle did not get ruined even though there are cut marks on the box but again I’m gonna blame customs. I would purchase from Nose again but I would like to see a confirmation number and email sent immediately after purchase and shipping information emailed out. I trusted their system and it worked but living in the other side of the world, the extra emails would give me a sense of peace. If that is in the future of Nose, then I would 100 percent order all my beauty products from here. Prices are also better even with an exchange rate!!! Also they sent three lovely free samples. Merci Nose.
Reply from Noseparis.com
Dear Kelly, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. Regarding your order, you will always receive a payment confirmation by email from our bank partner. Then, once the order is prepared and shipped, you receive a second confirmation in a second separated email containing your invoice and the tracking number to follow your parcel. Also, I invite you to check your Spams. I hope my explanation will help you to be reassured if you need to place other order in the near future. If you have any other questions, don't hesitate to send us an email at info@noseparis.com. Thanks again for your trust! We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
26 May 2022
Verified reviewWonderful experience! Good price, a gift and 6 (6!) samples! I definitely will be back and I will bring my friends!
Reply from Noseparis.com
Dear Irina, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
19 May 2022
Verified reviewVery satisfied with my order. Excellent communication. Fast shipping.
Reply from Noseparis.com
Dear Sheri, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
18 May 2022
Verified reviewProfessional packaging, fast delivery, free samples. 5/5 stars, recommended.
Reply from Noseparis.com
Dear Ferenc, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
16 May 2022
Verified reviewSuperb efficient and effective seller, express delivery. C'est excellent, tres bien. Merci beaucoup.
Reply from Noseparis.com
Dear Tam, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
16 May 2022
Verified reviewI had a great experience ordering from Nose. It's great that they let you choose samples that come with your order. Shipping from France to the US was quick.
Reply from Noseparis.com
Dear John, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
14 May 2022
Verified reviewExcellent service, very fast tracked shipping, carefully packaged. Highly recommended.
Reply from Noseparis.com
Dear Deirdre, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
13 May 2022
Verified reviewreliable
Reply from Noseparis.com
Dear Tsz Kit, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
10 May 2022
Verified reviewfast and lovely packaged, perfect for gift
Reply from Noseparis.com
Dear Markella, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
9 May 2022
Verified reviewProduct arrived as ordered.
Reply from Noseparis.com
Dear Debra, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
8 May 2022
Verified reviewExcellent Service No Nasty Surprise when receiving my parfum ( import charges)
Reply from Noseparis.com
Dear Arifa, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
8 May 2022
Verified reviewA wonderful website experience but let down by sloppy packing. Items were not bubble-wrapped or protected in the delivery box, so they were rolling about and bumping into one another during the entire journey. The two wooden candle base I bought were scratched by other items in the box.
Reply from Noseparis.com
Dear Kian Peng, Thank you for your comment. I am extremely sorry if you found out your products were damaged. Please note that, when packing your products, at NOSE we have a meticulous process : your order is always verified and package is in perfect condition when living our company. Also, a majority of products are originally box-packed and sealed. Plus, a "korvu" cardbord inside is made espacially to contained and covered the products; if the parcel is moving during transit, products could not move inside at all. Even we didn't receive any email from you that noticed us of the damaged candles or saying you've encountered failure, but we want to trust you if your products were possibly shocked during transportation and would like to apologize again for this unexpected experience. To better understand and as customer we want to offer the best customer quality service, I invite you to send your feedback at info@noseparis.com with all pictures attached in order to find a solution. We trully believe in a continuous collaboration in the near future and I will always remain available should you have any other question regarding our concept-store. Best wishes, Melis NOSE
Reply from A. A.
Hi Melis, I regret not taking any photo of the box when it arrived but I think you can easily verify the packing process if you take the time to speak with your delivery team. I want to correct some of your claims: 1) You say products cannot move inside the box at all. That is a false claim because I see no cardboard or bubble wrap or paper in the box that protects my 2 candles, 2 candle base and free gifts from moving about. 2) You say majority of products are sealed. Well, I bought 2 Cire Trudon candles and they are not plastic wrapped and the surface of the boxes can easily be scratched when knocked against one another. I also bought 2 Cire Trudon wooden vases that are not wrapped in anything, which is why they are scratched as mentioned in my original feedback. To be honest, this is a major disappointment for me because any retailer would have just bubble wrapped the wooden bases, instead of throwing them into the box with zero protection. I am putting aside this bad experience and truly hope you take my feedback seriously. However, if you choose to ignore it and continue to question the authenticity of my feedback, then I can only wish you good luck with your business. Sincerely yours, Kian
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A. A.
4 May 2022
Verified reviewFormidable!!!
Reply from Noseparis.com
Dear Ivan, Un nouveau commentaire qui nous ravit ! Mille mercis : au plaisir de vous retrouver très vite pour vous faire découvrir des nouvelles pièces parmi notre sélection et nos nouveautés à venir ! Bien à vous, Melis NOSE
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A. A.
1 May 2022
Verified reviewAAA* first class quality and speed.
Reply from Noseparis.com
Dear Taliesin, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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A. A.
30 Apr 2022
Verified reviewFast overseas delivery. It’s nice to find a vendor willing to ship this type of product to Canada. I’ve been buying this spray which is from London for years without any available North American Distributors.
Reply from Noseparis.com
Dear Kelly, Many thanks for your message and the time spent writing it: your words delight us. It is a real pleasure to read that your NOSE experience has met your expectations. We are already looking forward to hearing from you. Best regards, Melis NOSE
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