What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

A. A.
14 Mar 2022
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The order was great, but the app has a big problem, it has a lot of messages that are not in English, so it is very hard to know what you are doing
Experience from: 2 Mar 2022
A. A.
14 Mar 2022
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good but waited more than 30 min when they said 15...
Experience from: 2 Mar 2022
A. A.
14 Mar 2022
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Lovely food and friendly staff!
Experience from: 1 Mar 2022
A. A.
14 Mar 2022
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best sushi shop in Hampstead!
Experience from: 3 Mar 2022
A. A.
14 Mar 2022
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Great
Experience from: 2 Mar 2022
A. A.
14 Mar 2022
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Good
Experience from: 28 Feb 2022
A. A.
14 Mar 2022
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Very happy, best Sushi in South Ken!
Experience from: 1 Mar 2022
A. A.
14 Mar 2022
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The app looks great but it doesn't work well. At first I was not able to add the products to the basket. then I was not able to pay the order. after trying two credit cards, I called and ordered by phone. Same card worked for the phone order. I specifically asked for no chopsticks, and very few ginger and soy sauce. I received a full load of chopstick, ginger, wasabe, soy sauces. I had to recycle / throw all this away. total waste. Think about the environment. But your food is still great...
Experience from: 27 Feb 2022
A. A.
14 Mar 2022
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The sushi was tasty as usual although some of the rolls fell apart. But delivery was almost 45 minutes late which was very disappointing and it seems like the sushi getting more expensive and not representing the same value.
Experience from: 25 Feb 2022
A. A.
26 Feb 2022
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The best quality Sushi I've ever had. Order there all the time!
Experience from: 24 Feb 2022
A. A.
26 Feb 2022
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Tasty, but a bit pricey
Experience from: 24 Feb 2022
A. A.
25 Feb 2022
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All very good
Experience from: 19 Feb 2022
A. A.
25 Feb 2022
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The fresh mix tasted weird - something was not right and I threw it away. Unacceptable
Experience from: 23 Feb 2022
A. A.
25 Feb 2022
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Always satisfied
Experience from: 23 Feb 2022
A. A.
25 Feb 2022
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Good sushi quality. I would recommend to a friend and I'll order again but... When ordering on the web page it only allowed me to pay by cash in the shop, not by card. And after picking up the order, when I get home, I realized that wasabi and ginger were missing, the guys only put soy sauce and chopsticks.
Experience from: 23 Feb 2022
A. A.
23 Feb 2022
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Didn t like the soggy nori bits
Experience from: 19 Feb 2022
A. A.
23 Feb 2022
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Very satisfied
Experience from: 15 Feb 2022
A. A.
23 Feb 2022
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Very satisfied
Experience from: 20 Feb 2022
A. A.
23 Feb 2022
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Excellent experience and all the recommendations by staff .
Experience from: 18 Feb 2022
A. A.
23 Feb 2022
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The sushi shop is our 'go to', it is not the cheapest but the quality is outstanding. You really do get what you pay for!
Experience from: 14 Feb 2022