What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

A. A.
15 Mar 2022
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Product ok, delivery time 20 mins over max time shown at order
Experience from: 13 Mar 2022
A. A.
14 Mar 2022
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Food was nice. Order was over 30min late
Experience from: 12 Mar 2022
A. A.
14 Mar 2022
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.really nice staff.
Experience from: 7 Mar 2022
A. A.
14 Mar 2022
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The sizes of the maki and rolls have been reduxed, the prices have gone up and the taste is the same- avocado issues every other time I eat. Too expensive for what it offers
Experience from: 9 Mar 2022
A. A.
14 Mar 2022
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Sushi Shop is a Tier 1 Sushi Shop, but the Happy Wednesday Sushi box was a little disappointing.
Experience from: 9 Mar 2022
A. A.
14 Mar 2022
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Very satisfied!Those are my all time favourite.
Experience from: 10 Mar 2022
A. A.
14 Mar 2022
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The chefs sometimes do not put enough salmon around the sushi rolls, but just some scraps
Experience from: 12 Mar 2022
A. A.
14 Mar 2022
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Very satisfied
Experience from: 9 Mar 2022
A. A.
14 Mar 2022
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Delicious as always
Experience from: 11 Mar 2022
A. A.
14 Mar 2022
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I used to order from Sushi Shop in France but the quality here is not as good. They didn’t taste fresh at all, the rice was very hard, all rolls were a different size. I had ordered and paid for some extra ginger and wasabi which were never put in the bag… my husband picked up the order for me but he didn’t think to check. Will not re-order
Experience from: 11 Mar 2022
A. A.
14 Mar 2022
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Happy to order again
Experience from: 6 Mar 2022
A. A.
14 Mar 2022
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Very
Experience from: 5 Mar 2022
A. A.
14 Mar 2022
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The entrance to your shop is not suitable for anyone with mobility issues, ie very steep ramp and difficult access from the steps. My husband nearly falls on every occasion!
Experience from: 6 Mar 2022
A. A.
14 Mar 2022
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The bowl had been made for quite a while when I collected it and all elements were soaked in sauce and stuck together when I opened my order. This meal is way better when freshly made.
Experience from: 5 Mar 2022
A. A.
14 Mar 2022
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Satisfied despite the app has some bugs
Experience from: 4 Mar 2022
A. A.
14 Mar 2022
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Quite dull sushi apart from the roll with tortilla chips.
Experience from: 5 Mar 2022
A. A.
14 Mar 2022
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Food good but very disappointing that extra soy and wasabi is not included with each box…equally your app is in French…not much help!!! I called the notting hill branch and they did nothing to help or offer a discount on my next order.
Experience from: 6 Mar 2022
A. A.
14 Mar 2022
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I love Sushi Shop - great quality fish. SO much better than every other sushi 'chain'.
Experience from: 4 Mar 2022
A. A.
14 Mar 2022
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Always fresh and high quality products!
Experience from: 6 Mar 2022
A. A.
14 Mar 2022
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I noticed prices have increased materially.
Experience from: 3 Mar 2022