What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

A. A.
13 May 2022
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The sushi was falling apart and no chopsticks were sent. I just feel that the Sushi Shop in Richmond has gone downhill lately
Experience from: 1 May 2022
A. A.
13 May 2022
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The sushi was horrible!! Everything was falling apart It wasn’t edible in any way.
Experience from: 27 Apr 2022
A. A.
13 May 2022
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The local store manager or guy was amazing. Thanks to him, I won’t go anymore to sushi shop.
Experience from: 27 Apr 2022
A. A.
13 May 2022
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Highly recommended.
Experience from: 2 May 2022
A. A.
13 May 2022
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Very good
Experience from: 30 Apr 2022
A. A.
13 May 2022
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Very satisfied
Experience from: 4 May 2022
A. A.
2 May 2022
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We had an issue yesterday with the delivery first attempt, but the Sushi shop team went above and beyond, corrected the mistake and sent us some additional food, so basically reverted into a good experience
Experience from: 24 Apr 2022
A. A.
2 May 2022
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Wasn't happy at all, the salad was not good at all the Tempura dragon as well and the salmon lover was so so! I also found a piece of green string in the salad which was awful I was home if not I would have definable gone back to the shop to complain really disappointing experience
Experience from: 23 Apr 2022
A. A.
2 May 2022
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Staff was friendly and patient with kindly explaining the sushi shop membership. Avocado sushi were delicious. Will come again.
Experience from: 17 Apr 2022
A. A.
2 May 2022
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Best avocado salmon roll around. Rock and roll would be better without the crispy bits.
Experience from: 22 Apr 2022
A. A.
2 May 2022
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This was available to order online despite what a Sushi Shop representative told me was a “UK shortage of yellow tail and foie gras”. So now i don’t anything to eat and have to wait 5 days for refund. Please keep your website up to date.
Experience from: 16 Apr 2022
A. A.
2 May 2022
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Best vegetarian sushi I’ve had in a long time, will definitely be coming back
Experience from: 19 Apr 2022
A. A.
23 Apr 2022
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Didn’t taste as good as usual. Not sure why but it was rather bland
Experience from: 9 Apr 2022
A. A.
23 Apr 2022
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Very satisfied
Experience from: 9 Apr 2022
A. A.
23 Apr 2022
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Very fresh
Experience from: 8 Apr 2022
A. A.
23 Apr 2022
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Relatively satisfied
Experience from: 8 Apr 2022
A. A.
23 Apr 2022
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It was good
Experience from: 8 Apr 2022
A. A.
23 Apr 2022
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not really good enough ordering on line was given 1pm pick up waited 20 min for order to be completed this impacted on a meeting
Experience from: 7 Apr 2022
A. A.
23 Apr 2022
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Quick, and delicious
Experience from: 13 Apr 2022
A. A.
23 Apr 2022
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I’m a permanent customer and we’ve noticed that your quality is not how it used to be :(.
Experience from: 9 Apr 2022