Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
-
A. A.
31 Oct 2023
Verified reviewThe maki are usually good but this time, there was almost no cream cheese and one out of two was smaller than usual with salmon only on half side, i.e not wrapping the rice
-
A. A.
29 Oct 2023
Verified reviewVery satisfied
-
A. A.
28 Oct 2023
Verified reviewExcellent sushi and sashimi and very fresh. We all enjoyed it very much.
-
A. A.
27 Oct 2023
Verified reviewIt was nice but the rice was not as good as always.
-
A. A.
27 Oct 2023
Verified reviewThe food was delicious but it took me a long time to order as the make it yourself box wasn't available once I put in my address. The delivery took much longer than expected and the website didn't update so I had to call the store to ask when I was going to get it.
-
A. A.
27 Oct 2023
Verified reviewFood was great. The Dengaku roll was good but not as exciting on the palate as the exotic signature roll
-
A. A.
27 Oct 2023
Verified reviewVery poor quality meals, no flavour and well over cooked noodles.
-
A. A.
27 Oct 2023
Verified reviewwe ordered sauce but there was no
-
A. A.
27 Oct 2023
Verified reviewservice and food was great thank you
-
A. A.
27 Oct 2023
Verified reviewThis was good, fresh. It bought the tuna truffle sandwich which could have used just a tad less salt but thought it was a good concept.
-
A. A.
27 Oct 2023
Verified reviewThe rice was hard and it was clear the food had been sitting in the fridge for far too long. Sushi shop need to improve quality control. We are a regular customer and this has disappointed us
-
A. A.
27 Oct 2023
Verified reviewAbsolutely delicious and very nice service in there as always
-
A. A.
27 Oct 2023
Verified reviewPortion sizes are a bit small for the price but the quality of the items was good.
-
A. A.
24 Oct 2023
Verified reviewoutstanding
-
A. A.
24 Oct 2023
Verified reviewEvery time that I order a salmon Philadelphia maki (which is every time that I go to the store), it's made in a way that there isn't enough salmon to wrap the maki properly, so in EVERY order there are at least 2 to 3 pieces missing salmon one side, which is really frustrating
-
A. A.
24 Oct 2023
Verified reviewIt was amazing ! Front of house lady was sooo friendly
-
A. A.
23 Oct 2023
Verified reviewNot very fresh. Rice is gard and fish is not moist
-
A. A.
23 Oct 2023
Verified reviewQuality and taste are very good always!
-
A. A.
23 Oct 2023
Verified reviewWas phone order. Then system went down. Shop called. Very confusing & stressful. Food seemed fine but I had a bad stomach within 2 hours of eating.
-
A. A.
23 Oct 2023
Verified reviewAll food very tasty. Slight hitch in that my mochi were not put into the bag so i had to come back to the store.
Reviews displayed in chronological order