What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

A. A.
24 Jan 2024
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Great quality sushi / quick delivery but website never work
Experience from: 20 Jan 2024
A. A.
24 Jan 2024
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Used timed click and collect. Items were ready on time. Wednesday box deal is great. The extra items we selected (maki, half rolls) were delicious, especially the prawn sushi. One item in our order was not available but it was substituted for a near equivalent we chose.
Experience from: 17 Jan 2024
A. A.
24 Jan 2024
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easy online order, collection ready on time and fast service; fresh and tasty!
Experience from: 11 Jan 2024
A. A.
24 Jan 2024
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Best poke bowls in London!
Experience from: 18 Jan 2024
A. A.
24 Jan 2024
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Great service and delicious food
Experience from: 17 Jan 2024
A. A.
19 Jan 2024
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The delivery was quick, but the sushi was not really edible. I took a few bites of everything and did not enjoy any of it. The rice was hard and the fish and other ingredients tasted old. It was worse than buying grocery store sushi.
Experience from: 3 Jan 2024
A. A.
19 Jan 2024
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Everything perfect as usual! Best sushi in town!
Experience from: 6 Jan 2024
A. A.
19 Jan 2024
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Very good service and staff
Experience from: 5 Jan 2024
A. A.
19 Jan 2024
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Amazing service and quality of the product
Experience from: 4 Jan 2024
A. A.
15 Jan 2024
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Delicious!
Experience from: 31 Dec 2023
A. A.
15 Jan 2024
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Best sushi by a long way!
Experience from: 31 Dec 2023
A. A.
15 Jan 2024
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Bag split on way home,miso all spilt,poke boxes as bad as we have tasted,Nodesire to to return after being a customer since opening.
Experience from: 30 Dec 2023
A. A.
5 Jan 2024
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food is good but app and service is so rubbish that Its not worth it.
Experience from: 20 Dec 2023
A. A.
5 Jan 2024
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Too long wait time.
Experience from: 19 Dec 2023
A. A.
5 Jan 2024
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Great staff, great product and seamless ordering via the app. Love Sushi shop.
Experience from: 28 Dec 2023
A. A.
5 Jan 2024
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Great sushi!
Experience from: 28 Dec 2023
A. A.
25 Dec 2023
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Excellent quality and fantastic service, highly recommended!
Experience from: 13 Dec 2023
A. A.
25 Dec 2023
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Super tasty sushi, very cool staff and with the loyalty programme it's actually pretty affordable.
Experience from: 18 Dec 2023
A. A.
25 Dec 2023
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Very nice stuff, everything always freshly prepared. They take great care about customers with allergies! Highly recommended!
Experience from: 13 Dec 2023
A. A.
25 Dec 2023
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All good
Experience from: 11 Dec 2023