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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
7 Sept 2022
Verified reviewGood pricing and great customer service
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A. A.
7 Sept 2022
Verified reviewGood website. Easy ordering. Easy and fast international shipping, my new MOMO helmet in my first color choice arrived at my home in the USA within 5 days of ordering. It came exactly as ordered. Good price.
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A. A.
7 Sept 2022
Verified reviewI purchased an XL size helmet and received a helmet the barely fits my wife who wears a Small. I have a 59cm head circumference, so according to MotoStroms description, the helmet I was purchasing should have been on the big side. I live in the US, so it will cost me $150 to ship back, after already spending $30 to get here. I’m disappointed that the helmet was mid labeled. Will never by from this site again. Big waste of money
Reply from Motostorm.it
Hello, In the event that the size of the purchased product does not match the expectations you can return the item(s). Within 30 days of receipt of goods you must login to your order list and fill out the return form. All return shipping charges are your responsibility. You will get your refund with the same payment method used for your order in about 1-2 weeks from reception. You can also use the postal service for your return, it is less expensive.
Reply from A. A.
Yes, I do not want to spend any more money on this. This helmet has already cost more than I wanted to spend and do not want to waste more money having the same thing shipped to me. There was no sizing anywhere on the helmet, except for a sticker on the back. It is your company’s issue, but you will not cover shipping which is $150 to send back on a $280 helmet. UPS wuoted me $450 to shop back.
Reply from A. A.
Yes, I do not want to spend any more money on this. This helmet has already cost more than I wanted to spend and do not want to waste more money having the same thing shipped to me. There was no sizing anywhere on the helmet, except for a sticker on the back. It is your company’s issue, but you will not cover shipping which is $150 to send back on a $280 helmet. UPS wuoted me $450 to shop back.
Show exchanges Hide exchanges -
A. A.
7 Sept 2022
Verified reviewGreat quality. All items were together. Thank you for your great service. 5-Star Rating.
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A. A.
3 Sept 2022
Verified reviewProduct came in sooner than expected, it was well packaged to prevent damage. Nothing but top notch service. Prices a good and i will continue to purchase from Motostorm.
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A. A.
3 Sept 2022
Verified reviewOrdered my 2nd set of Held gloves as a back up pair because of the price. Even shipping to US, final cost was 50 to 60 dollars less than most US retailers. Cheaper retailers had nothing in stock so price was irrelevant. I will continue to shop Motorstorm from half way around the world. Nuff said.
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A. A.
3 Sept 2022
Verified reviewVery fast delivery to Thailand 🇹🇭, Absolutely perfect.
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A. A.
3 Sept 2022
Verified reviewIncredible service. I’m in the US and received my order in a few days…exactly as promised! I’ll definitely be back!
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A. A.
3 Sept 2022
Verified reviewcorrespond au descriptif et a l air d une qualite tres bien vendeur que je recommande et recu rapidement
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A. A.
3 Sept 2022
Verified reviewCommunication is an issue with these people. It was very difficult to get a straight answer and took many emails before getting a still unclear answer. Shipping was SLOW. And it wasn't because of logistics. I'm pretty sure that they didn't even order it from the factory until I emailed 2 weeks after I ordered and paid for it. It then took another week to get to them then 3 more weeks to get to me once shipped from them. Will NOT be ordering from these people again.
Reply from Motostorm.it
Hi, we apologize for the delay in giving you a clear answer, as we were waiting for a feedback from the manufacuring brand on the shipping date of the product. Unfortunately the lead time has been longer than usual due to an exceptionnal delay in the production period, and we are very sorry for any inconvenience caused.
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A. A.
3 Sept 2022
Verified reviewFast shipping considering distance. Lot of hard to get goodies in stock
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A. A.
3 Sept 2022
Verified reviewGreat service.
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A. A.
3 Sept 2022
Verified reviewI found a good selection of in-stock items that I was looking for at a good price, even after adding shipping to the U.S. Items were shipped within a day via Fed Ex, and arrived in only a few days.
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A. A.
3 Sept 2022
Verified reviewGreat service. Shipping took less than a week from Italy to US.
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A. A.
3 Sept 2022
Verified reviewQuick shipment, great service, great communication, great prices. WILL buy from again soon.
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A. A.
3 Sept 2022
Verified reviewI received good service from Motostrorm. They were fast and fair in there pricing, However the product that they sold was junk, to be clear I don't believe Motostrorm made the product that I bought they are just the middle man. But it was pure garbage, it did not fit, would require it to be bent to even get close to fitting on my scooter. So I tossed it in the garbage took the loss and ordered from another company a different brand. The reason for this was I live in the USA the item was 65.00 and 30.00 for shipping, so to ship it back was another 30.00 just to get a refund ..... toss it. Live and learn.
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A. A.
3 Sept 2022
Verified reviewI ordered from the United States, very quick shipping! Everything is in great shape and looks awesome! Can’t wait to install on my bike. Thanks!
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A. A.
3 Sept 2022
Verified reviewGreat prices and super fast shipping. They had an item I had been wanting for a while but was just too pricey here in the states. Even with overseas shipping it was still $40 less from Motostorm. Would definitely buy from them again.
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A. A.
3 Sept 2022
Verified reviewIt fit
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A. A.
3 Sept 2022
Verified reviewas always MotoStorm are excellent only 1 thing, ask them to send with GLS, or anyone other than FedEx. I've ordered lots of stuff from MotoStorm, GLS always comes super quick and good tracking, FedEx not so much
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