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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
6 Mar 2024
Verified reviewOrdered a dainiesse 2 piece leather suit, everything came on time with authenticity tags, first time I bought and I am very happy/pleased ! Please buy from motostorm !
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A. A.
6 Mar 2024
Verified reviewEasy ordering. Great pricing. They can't be beat!
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6 Mar 2024
Verified reviewExcellent service. Confirmation of my order was immediate. I received my order in 3 business days. It was packaged well. Arrived in new and perfect condition. Thank you!
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A. A.
6 Mar 2024
Verified reviewThey did a great job. Processed the order immediately and got it shipped. Italy to Minnesota in 2 days. Exactly what we wanted. Perfect packaging and price was competitive. Helmet was something we coulnt find in the states.
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A. A.
6 Mar 2024
Verified reviewNearly 3 weeks for an item to arrive when its in stock and was expected within 6 days of placing the order. Having to pay an extra £49 import duty and lack of delivery information from the courier is poor to say the least. Would not recommend to UK customers.
Reply from Motostorm.it
Hello, we are sorry you are not completely satisfied with the experience at Motostorm. When the order was placed on February the 5th the website indicated shipment as programmed for the 13th, considering only business days. We shipped exactly on February the 13th, therefore within the indicated ETA. As for Custom charges, the UK has been out of the EU for four years now, and since the beginning you hadn't had to pay VAT any longer but you are requested Custom charges upon delivery of the package when ordering from a country within the European Union. Still, for those who still do not know this, the website indicates in the cart once the destination Country is selected: "Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. International orders may be subject to customs clearance procedures that can cause delays in delivery."
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A. A.
27 Feb 2024
Verified reviewVery rapid delivery from Italy to Australia. Delighted with purchase.
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27 Feb 2024
Verified reviewWare wie beschrieben. Schnelle Lieferung
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27 Feb 2024
Verified reviewSuper quick shipping!
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27 Feb 2024
Verified reviewThe purchasing process was simple, shipping was quick and my new Premier Helmet is just what I was looking for. I am a repeat customer and will purchase again from MotoStorm
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27 Feb 2024
Verified review配送が迅速で包装もしっかりとして 大変満足です。
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27 Feb 2024
Verified reviewAll good 👍👍👍
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27 Feb 2024
Verified reviewExcellent price! Received purchase in U.S. within 3 days by FedEx.
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27 Feb 2024
Verified reviewIncredible turnaround, start to finish!
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27 Feb 2024
Verified reviewSuper fast shipping, great product!
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27 Feb 2024
Verified reviewOn time
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27 Feb 2024
Verified reviewArrived super Fast to the United States.... Awesome
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27 Feb 2024
Verified reviewalles bestens, schnelle Lieferung, sehr zu empfehlen
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27 Feb 2024
Verified reviewFirst time using Motostorm. From start to package being delivered, was a no hassle sale. I will definitely order from Motostorm again. Thanks guys and girls.
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27 Feb 2024
Verified reviewOn Friday evening, I placed an order with your store. However, early on Saturday morning, I realized that I needed to cancel this order. Unfortunately, I couldn’t do this through your website, which led me to send an email requesting the cancellation. To my disappointment, the item was shipped a few hours after I sent the email, as I was informed by a notification from UPS. As a result, I had to cancel the item when it was already in transit, but I was still responsible for the shipping costs. I want to highlight the importance of a more user-friendly and accessible cancellation process on your website. This would make it easier for your customers to make changes to their orders in a more efficient and cost-effective manner. Best regards Katarina
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A. A.
27 Feb 2024
Verified reviewI live in California US, and I received the part I ordered in great shape and in 4 days from time I placed order. very happy and ordering more now. Thank You
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