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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
14 Apr 2024
Verified reviewIt took a week and a half before my order was acknowledged and shipped.
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A. A.
14 Apr 2024
Verified reviewUnbelievably fast delivery and I am well pleased with the product. Thank you
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A. A.
14 Apr 2024
Verified reviewMy new muffler arrived on time in perfect condition .
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A. A.
14 Apr 2024
Verified reviewExcelente tienda, muy rápido el despecho, en tres días llego a Madrid. También he mandado los productos directo a Chile y nunca un problema, seguiré comprando aca
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A. A.
14 Apr 2024
Verified reviewMy item still hasn’t arrived and l bought in good faith. I also feel you should make it more clear a duty charge will be applied by the UPS the delivery company… £76 extra it cost me so the helmet as become very expensive and l still haven’t received it ….. very very disappointing
Reply from Motostorm.it
Hello, I belive that your parcel is out for delivery today. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We state this on our website in the payments section at also at checkout.It is also stated on the confirmation email that you receive after the order has been placed.
Reply from A. A.
Please can you arrange a free return as stated on your website when l purchased the helmet . It has arrived and is to small. Also information on getting the duty tax back as it been returned. Janet
Show exchanges Hide exchanges -
A. A.
11 Apr 2024
Verified reviewGreat store and received really fast. Always great service from them
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A. A.
11 Apr 2024
Verified reviewI ordered an Airoh helmet and it was delivered straight to Canada in 4 days. Ordered it Saturday, at my house on Wed. Incredible. Highly recommend these guys. If you can’t find what you are looking for in your own country and these guys have it, order it. My experience was perfect. If I ever need something that my country does not stock or supply I will use these guys hands down.
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A. A.
11 Apr 2024
Verified reviewGreat communication, speedy delivery Will use again with no bother, thanks Motostorm
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A. A.
11 Apr 2024
Verified reviewI am happy that I bought a Just 1 helmet at Motostorm. Delivery was so quick, much quicker than I had thought and the price and the service were also good.
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A. A.
11 Apr 2024
Verified reviewTodo fue correcto tanto en el envío, respetando plazos de entrega, como el producto, que llegó en perfecto estado y se correspondía al 100% con lo esperado.
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A. A.
11 Apr 2024
Verified reviewI received my Smart, HJC 10 B communication system today. This was bought to install in my HJCF 70 helmets. Both items were delivered in pristine condition with no issues from Shipping. I immediately installed both devices in the helmets and follow the instructions for firmware update, pairing, and operation. Sound quality, audio and function with an iPhone is excellent, very happy so far next step is to go for a ride.
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A. A.
11 Apr 2024
Verified reviewItem and motostorm are/ spot on, unfortunately ups delivery wasn't, no relpy to question re import tax, therefore won't be using any company that uses them as a courier
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A. A.
11 Apr 2024
Verified reviewQuick shipping even international. Ducabike clutch cover is classy and good quality!
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A. A.
11 Apr 2024
Verified reviewReceived my helmet in good time and very happy with it. Was able to track it on Fed x.
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A. A.
11 Apr 2024
Verified reviewExpensive custom taxes
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A. A.
11 Apr 2024
Verified review英語での対応ですが、私のデタラメな英語を理解してくれ、こまめにメールをくれて、とても安心して取引ができました。
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A. A.
11 Apr 2024
Verified reviewWrong product sent, they did not return email. Have not heard back from motostorm.
Reply from Motostorm.it
Hello, we are sorry that you have an issue with your order. The immediate reply to emails is not guaranteed, they are usally replied to within 24 hours. Please check your in box, you have been contacted by customer care.
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A. A.
11 Apr 2024
Verified reviewShipped super fast.
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A. A.
11 Apr 2024
Verified reviewI ordered a Araï helmet which was supposed to be in stock but it wasn't and there was a certain delay to receive it. The helmet was supposed to be shipped on the 20th of March (delayed date) but was still on hold on that date, there was no update for the delivery. I called the client service who told me there would be a further delay. The client service itself was easy to reach and helpful and they reassured me that would send it as soon as received and I could get a refund if I wanted to cancel the order. I chose to wait and the helmet arrived yesterday 26th of March via UPS. Although, the UPS delivery guy dumped the box with helmet over the gate of my house which is 2 meters high which inflicted a shock to the helmet and therefore is unusable. A complaint has been opened with UPS. This is not the fault of Motostorm but I will not trust any other delivery of a helmet by courier. If I known about the delay and the issue with UPS, I would have shopped in a local store. Lesson learned.
Reply from Motostorm.it
Dear Sir, thanks for sharing your feedback. We’re are very sorry negative experience with the shipper. Please contact andrea@motostorm.it aat customer service about this matter and you will recieve assistence.
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A. A.
11 Apr 2024
Verified reviewGood product and quick expedition
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