Review Summary
Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.
Delivery
"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."
"Very satisfied with the price and delivery. Thank you."
"Delivery time is slow. But products are still well priced."
Digital experience
"Very good site, delivery cost was expensive"
"easy app to use quick delivery and comfort of being able to return them if incorrect."
"Everything on the site is well organised and easy to order"
Choice
"Great selection"
"Great selection of products but slow delivery time."
"Great choice, price and service all in one place"
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A. A.
22 Jun 2024
Verified reviewJust took a bit longer than I thought to get here.
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A. A.
22 Jun 2024
Verified reviewNever any issues with parts from Mister Auto. Find them great.
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A. A.
22 Jun 2024
Verified reviewI ordered honda civic 1996 headlights for Irish registration plate. And I got European headlights which is completely wrong. How could be happened if I did put an Irish registration plate when I placed my order that evident i need for left-handside traffic. Huge mistake from you. Car won't pass NCT. Spent €200 . It's a shame you did that mistake. And I never got my receipt for the second order. When I talk to costumer service they don't have a clue about European and UK headlight. Awful service.
Reply from Mister-auto.ie
Dear Customer, thank you for the message. We are very sorry for what happened to your order! As this is a French company and all parts are sourced from France we cannot guarantee that the part will be correct every time, so we advise our customers to order by original part number which can be easily obtained from the manufacturer of your car! In connection with your order, Customer Service will reach out to you to explain what the problem is! If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team
Reply from A. A.
This is an unsatisfactory answer. You sold the parts for left hand side traffic by the registration plate. After the first part arrived wrong, called costumer service they admitted that the company had made a mistake so sorry. And they advised what to order. And I ordered and of course arrived wrong one again. That's a giant mistake from you. And never get receipt for second order. It's a hassle to send back that wrong parts. So I have to swallow that mistake from the company?
Reply from Mister-auto.ie
Dear Customer, thank you for the message. Again, we are very sorry for what happened! It's not your fault! Customer Service will contact you to return the part completely free of charge and get your money back! If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team
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A. A.
22 Jun 2024
Verified reviewDelivery time took way longer than advertised or expected
Reply from Mister-auto.ie
Dear Customer, thank you for the message. We are very sorry for the inconvenience! Delivery time takes a maximum of 5 working days. Sometimes, due to reasons beyond our control, there may be a delay in delivery, for which we are very sorry! Thank you for the opinion as well, because that way we will know what we can improve over time and we apologize again! If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team
Reply from A. A.
Hi, Can someone advise when I will receive my refund … package was returned and delivered to you on 11/06/2024.
Reply from Mister-auto.ie
Dear Customer, thank you for the message. We have checked regarding your inquiry! The refund process takes 14 business days, starting from the date the part arrives at our warehouse. If you do not receive your money after this period, contact Customer Service. If you have any further questions, we are happy to help you at any time. Best regards The Mister Auto Team
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A. A.
22 Jun 2024
Verified reviewEasy and good value Free Delivery
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A. A.
21 Jun 2024
Verified reviewHappy customer, parts I wanted Ibstock fast delivery 😀
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A. A.
21 Jun 2024
Verified reviewGood competitive prices with a good range of products.
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A. A.
16 Jun 2024
Verified reviewExcellent recommend
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A. A.
15 Jun 2024
Verified reviewWebsite was easy to find my Part, easy to order and communication was good too.
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A. A.
15 Jun 2024
Verified reviewIv used many apps like this and mister auto is still NO.1
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A. A.
15 Jun 2024
Verified reviewFast delivery good value products
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A. A.
15 Jun 2024
Verified reviewFor many people who buying online correct photo of the product is a big help and that's what you can find with Mister Auto.
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A. A.
15 Jun 2024
Verified reviewDid not get devery i paid for. Miissing one thing
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A. A.
15 Jun 2024
Verified reviewVery good service as most of the time.
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A. A.
14 Jun 2024
Verified reviewItems to buy are reasonabley priced. But sometimes postage cost more than the price of the item purcjased
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A. A.
13 Jun 2024
Verified reviewVery good company, great car parts no issues so far well recommended
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A. A.
13 Jun 2024
Verified reviewI liked that the website determined the brand of my car by the registration number, and confirmed the compatibility of the part.
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A. A.
12 Jun 2024
Verified reviewOrdered battery from Mister Auto, reasonable delivery and way cheaper than buying local.
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A. A.
12 Jun 2024
Verified reviewCheaper than similar auto websites. Fast delivery
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A. A.
8 Jun 2024
Verified reviewGood service and price
Reviews displayed in chronological order