Review Summary
Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.
Delivery
"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."
"Very satisfied with the price and delivery. Thank you."
"Delivery time is slow. But products are still well priced."
Digital experience
"Very good site, delivery cost was expensive"
"easy app to use quick delivery and comfort of being able to return them if incorrect."
"Everything on the site is well organised and easy to order"
Choice
"Great selection"
"Great selection of products but slow delivery time."
"Great choice, price and service all in one place"
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A. A.
4 Jul 2024
Verified reviewVery good thanks 👍👍👍
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A. A.
4 Jul 2024
Verified reviewExcellent service
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A. A.
4 Jul 2024
Verified reviewDelivery was very poor ordered on 21 June said I should receive it on 25 got it 3 days after could have being free delivery maybe that's y
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A. A.
4 Jul 2024
Verified reviewParts arrived quickly, and were correct. Thanks.
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A. A.
4 Jul 2024
Verified reviewEasy to deal with fast delivery
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A. A.
4 Jul 2024
Verified reviewBrilliant service
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A. A.
4 Jul 2024
Verified reviewStill havnt received my order almost 1 month later. Item was returned to sender by DPD due to a mistake on their end. I have repeatedly asked for re delivery, a new tracking number or at least updates on what’s happening. I only got “your item should be with you very soon” and “well let you know when we have more info” that’s also a week ago now and no updates. I have to constantly chase this up, get no information and can only reach them by email. Called the customer service number like 10 times now to speak to somebody but no one ever answers. This is atrocious.
Reply from Mister-auto.ie
Dear Sir, Thank you for contacting Mister-Auto. Please accept our apologies for the inconvenience caused and the delayed reply. Would you be that kind and confirm whether you prefer a refund or a new battery as according to our sources the package has been already returned back to the warehouse? If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team
Reply from A. A.
I would please like the battery to be delivered to me. This is what I have already been asking customer service for two weeks ago when I first learned that the item had be returned to you. Could you please send the battery again to this address and provide me with a new tracking number? Anton Kubala 13 Mill Street, Monaghan, H18 E862, Ireland Phone: 44 7835722231 Sincerely, Anton Kubala
Show exchanges Hide exchanges -
A. A.
3 Jul 2024
Verified reviewAll perfect thank you.
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A. A.
3 Jul 2024
Verified reviewSelection of brands for the same part at a good price.
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A. A.
3 Jul 2024
Verified reviewA bit slow on preparing order other wise got what I ordered
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A. A.
3 Jul 2024
Verified reviewIt would be 5 stars but there is one thing. I'm living in Ireland and all parts that I've ordered are for lefthand drive. So be carefull. You just need to order passenger side parts if you need drivers side parts and that's all. And wipers are different as well
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A. A.
3 Jul 2024
Verified reviewFast delivery good price
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A. A.
3 Jul 2024
Verified reviewThe order was delivered within 3 days and was the correct item. One small observation I would like to make is in relation to the search on the website. I was looking for a Timing Belt and Water Pump kit. If you type in Timing Belt it does not bring up the kit with the Water Pump. You have to type in Water Pump to find the kit. Other than that a perfect transaction for a top branded product at a good price. Definitely ☆☆☆☆☆
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A. A.
3 Jul 2024
Verified reviewHi You didn't put full address on the package and DPD left it at different far away from me. DPD didn't make an effort to bring that package even though I sent my full address. Person that received my package contacted me and this is how I got my package. I went to stranger house and got it.There was no full address on the package
Reply from Mister-auto.ie
Dear Mr. Kogut, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using the services of the courier we are working with, which we are truly sorry for. The least we can do is add a voucher, which would reduce the price of an eventual future order. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Kind regards, Mister Auto Customer Service Team
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A. A.
26 Jun 2024
Verified reviewGood prices, great quality parts
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A. A.
23 Jun 2024
Verified reviewexcellent. thanks
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A. A.
22 Jun 2024
Verified reviewGood sight easy to use
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A. A.
22 Jun 2024
Verified reviewParts all exactly as described and great value. Only reason the review is 4 stars is the delivery time.
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A. A.
22 Jun 2024
Verified reviewPurchased goods before never had a problem with any parts. Fast delivery.
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A. A.
22 Jun 2024
Verified reviewCan't beat the low prices
Reviews displayed in chronological order