Reviews for Merci Maman

Total: 1 829 reviews since 26/07/2021

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4.3

Based on 151 reviews from the last 12 months

  • 83%
  • 5%
  • 3%
  • 2%
  • 8%

icon sparkle Review Summary

Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 8%

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  • Tersme A.

    28 Apr 2022

    Review collected by a third party

    Fantastic experience! Great organization and eccellente products.

  • Mrs khan A.

    28 Apr 2022

    Review collected by a third party

    The quality of the necklace I ordered was great. My wife loves it. It's very unique and she loves the personalisation. Delivery was prompt and we would definetly revisit the website again.

  • Magdalena A.

    27 Apr 2022

    Review collected by a third party

    Thank you very much for the necklace it was the most beautiful gift my girls gave their grandmother.

  • Sarah thomas A.

    27 Apr 2022

    Review collected by a third party

    We love the bracelet, but wish the clasp was more secure! It pops off occasionally so we will have to have an additional safety clasp added so my husband won’t lost the bracelet.

  • Sarah A.

    26 Apr 2022

    Review collected by a third party

    This company is really very much style over substance and the images online are somewhat misleading compared to what you get. I ordered a personalised communion necklace for my niece recently and was really excited about the order, but have to say that I am very disappointed with what's arrived. The packaging is lovely, but the item itself is disappointing. The charm is much smaller than it would seem to be in the online images - if her name had been any longer than 4 letters I really don't know how it would have fitted on the charm. It really is tiny.   The ribbon is incredibly thin and looks poor quality - and I now realise that in order to wear it my niece will just have to tie a knot in it. I have honestly never seen or bought a necklace before that needs to be tied on!!! This is really not what I expected for a £49 item.... I have contacted the company and they have offered to put a clasp on it for an extra £10 but I don’t really have time to return the item before the communion. Plus, I have never before bought a necklace, not even a cheap one from a high street store, that charges an extra £10 for a clasp!!!!   Obviously I have no choice now but to give this disappointing item to my niece as it can't be returned, but I will not be ordering anything else from this company and wouldn’t recommend it to anyone. In retrospect, had I looked around a little more, I could have bought something much nicer with the £49 that I have spent on this necklace.

  • Constance A.

    26 Apr 2022

    Review collected by a third party

    The product I received isn’t what I ordered. I had been very specific with the type of engraving I wanted - both in the order form and on the phone to an adviser - and what arrived isn’t what I asked for. The prices aren’t cheap, so for what we pay for a necklace, we do expect the end result to be perfect. They offered to re do it, but the process to return is hassle I don’t have the time for - at a time where the bar for excellent customer service is rising, it’s a real shame. If you’re happy with just their standard products go for it - if you need anything tailored you’re unlikely to get what you want.

  • Suzanne nation A.

    25 Apr 2022

    Review collected by a third party

    The jewelry is as usual pretty and as advertised. I love the pieces I choose.

  • Catherine hancock A.

    25 Apr 2022

    Review collected by a third party

    Thank you for creating such a pretty and classy ring! It’s very delicate and special!!

  • Saverio A.

    25 Apr 2022

    Review collected by a third party

    Good service, fast, the products are really cute, perfect if you have to do a gift.

  • Hannah A.

    25 Apr 2022

    Review collected by a third party

    Easy to order and to navigate website. Beautiful products with personalisation that looks great. Will definitely be ordering again! Highly recommend.

  • Anne tomicic A.

    24 Apr 2022

    Review collected by a third party

    Strongly recommend this shop 👍

  • Cucciolo A.

    24 Apr 2022

    Review collected by a third party

    All is perfect!! Thanks🤩

  • Helen A.

    24 Apr 2022

    Review collected by a third party

    Beautiful bracelet for a friends 60th birthday. Quick delivery. Good value for money.

  • Natasha stpierre A.

    23 Apr 2022

    Review collected by a third party

    Quick delivery Good quality Very happy with my necklace My son is so proud to see his name on my jewelry

  • Beatrix laetsch A.

    23 Apr 2022

    Review collected by a third party

    Thank you, very nice

  • Stacey A.

    22 Apr 2022

    Review collected by a third party

    The product was fantastic the necklace, birth stone and the personalised disc was great quality and looks amazing. The only down fall was the communication I had to chase things up a few times. I would definitely recommend this company and most definitely use them again.

  • Kerstin winkelmann A.

    22 Apr 2022

    Review collected by a third party

    Everything was perfect!

  • Christine jordan A.

    21 Apr 2022

    Review collected by a third party

    Birthday flower and engraving on reverse, very pretty, in celebration of my newest granddaughter. Despatched extremely fast.

  • Anne tomicic A.

    21 Apr 2022

    Review collected by a third party

    High quality and very good service! I strongly recommend!

  • Lilian sophie s A.

    21 Apr 2022

    Review collected by a third party

    Fast as lightning and beautiful charm, thank you!

Reviews displayed in chronological order

About Merci Maman

Merci Maman

Created by us, personalised by you. Personalised engraved jewellery, memories that last forever.

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