Review Summary
Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled.
Delivery
"Good deal. Quick delivery. Well packaged."
"Does everything I want it to do. Great Service. Fast Delivery"
"Easy to navigate and delivered swiftly in very good protective packaging"
Digital experience
"Easy to shop from."
"Bought on line - easy process"
"Easy to browse. Timely notifications. Prompt delivery. Prices reflected on market place."
Responsiveness
"Fast efficient service Thank you"
"Efficient service and speedy delivery of my new processor"
"Excellent customer service. Always came back to me in a very short time."
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A. A.
7 Nov 2022
Verified reviewIt’s great tool.
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A. A.
4 Nov 2022
Verified reviewProduct came on time and I even got an extra little recipe book that was a nice surprise, thank you Magimix 😊
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A. A.
28 Oct 2022
Verified reviewEasy website fast and efficient delivery
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A. A.
22 Oct 2022
Verified reviewEasy to order and speedy delivery
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A. A.
17 Oct 2022
Verified reviewAll OK
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A. A.
1 Oct 2022
Verified reviewFast, simple and efficient -what more do you need?
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A. A.
30 Sept 2022
Verified reviewA great and speedy customer service
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A. A.
4 Sept 2022
Verified reviewWell packaged and speedy delivery
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A. A.
4 Sept 2022
Verified reviewExcellent
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A. A.
2 Sept 2022
Verified reviewSome confusion around the ordering process using a voucher which could have been resolved more quickly - I almost gave up but once the order had been accepted the gelato expert was received quite quickly.
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A. A.
9 Aug 2022
Verified reviewEasy purchase process. Unfortunately delivery was not good - external packaging badly damaged with DPD leaving it for me to find rather than delivering to the door as usual
Reply from Magimix.co.uk
Thank you for your review. I was sorry to read about the level of service provided to you by DPD. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
Reply from A. A.
I notified Magimix immediately upon delivery with photos
Show exchanges Hide exchanges -
A. A.
6 Aug 2022
Verified reviewSimple and arrived very quickly
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A. A.
3 Aug 2022
Verified reviewDelivery good. But twice the price of the spares company
Reply from Magimix.co.uk
Thank you for your review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
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A. A.
30 Jul 2022
Verified reviewThe item came very quickly. No discounts available through other sites, so why not buy direct?
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A. A.
29 Jul 2022
Verified reviewRelatively quick delivery. The machine is automatically registered for guarantee activation
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A. A.
23 Jul 2022
Verified reviewFast delivery
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A. A.
23 Jul 2022
Verified reviewVery easy to use and efficient.
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A. A.
17 Jul 2022
Verified reviewBest on online for their products.
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A. A.
5 Jul 2022
Verified reviewFast safe delivery. Clear display of range of products except for some optional discs which I would have bought when ordering. Some of the recipes on the app are not very accurate but the machine is really nice.
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A. A.
1 Jul 2022
Verified reviewLovely site, easy to use.
Reviews displayed in chronological order