Review Summary
Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled.
Delivery
"Good deal. Quick delivery. Well packaged."
"Does everything I want it to do. Great Service. Fast Delivery"
"Easy to navigate and delivered swiftly in very good protective packaging"
Digital experience
"Easy to shop from."
"Bought on line - easy process"
"Easy to browse. Timely notifications. Prompt delivery. Prices reflected on market place."
Responsiveness
"Fast efficient service Thank you"
"Efficient service and speedy delivery of my new processor"
"Excellent customer service. Always came back to me in a very short time."
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A. A.
15 Dec 2022
Verified reviewThe experience is good but would be much better if I could have advance notice, say 24 hour before the delivery date, so as to make myself available to collect the product.
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A. A.
15 Dec 2022
Verified reviewunclear about offers, too many different areas to go to makin it complicated
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A. A.
13 Dec 2022
Verified reviewNot bad
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A. A.
9 Dec 2022
Verified reviewThere was it enough information on website about which model of Magimix the Spiral Expert was compatible with as I had the older version of Magimix but as I found in the process that Spiral Expert could work only with the models currently advertised on website. It was resolved for me as bigger bowl compatible with my Magimix food processors 3200Xl was sent to me free of charge, and I was grateful for support as I am able to keep and use my Spiral Expert Kit
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A. A.
5 Dec 2022
Verified reviewExcellent, and no problems, and cheaper than High Street stores!
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A. A.
3 Dec 2022
Verified reviewGreat products with sound quality. No need to increase prices before Black Friday to pretend they are giving you deals on the day. AFTER Black Friday they give better offers. Wrong strategy trying to take advantage of clients.
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A. A.
3 Dec 2022
Verified reviewAlways a pleasure to deal with Magimix, excellent service.
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A. A.
3 Dec 2022
Verified reviewStrange communication as I got an email saying it had been dispatched three days after it had arrived. Nothing beforehand and it just turned up. Lucky we were in
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A. A.
3 Dec 2022
Verified reviewGreat service & very efficient delivery of product.
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A. A.
3 Dec 2022
Verified reviewIt should be clearer which models this attachment fits.
Reply from Magimix.co.uk
Thank you for your review. Please contact the Customer Service department who will be happy to help you.
Reply from A. A.
Thank you Magimix - you have sorted this out for me!
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A. A.
28 Nov 2022
Verified reviewGood
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A. A.
28 Nov 2022
Verified reviewVery professional made site
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A. A.
28 Nov 2022
Verified reviewExcellent
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A. A.
25 Nov 2022
Verified reviewEasy to use
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A. A.
20 Nov 2022
Verified reviewExcellent customer experience and fast delivery. What a beautiful steamer!
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A. A.
17 Nov 2022
Verified reviewEasy to navigate, quick delivery
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A. A.
15 Nov 2022
Verified reviewI always worry about return options etc because online purchase expectations is often tricky. But didn’t need to return anyway, the size is perfect 1.2L. Big enough but not crazy in the way & heavy.
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A. A.
11 Nov 2022
Verified reviewExcellent
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A. A.
11 Nov 2022
Verified reviewOrdering and paying was easy and straightforward. Delivery was very prompt. However the after sales service is very poor.
Reply from Magimix.co.uk
Thank you for leaving a review. We would welcome you to contact the Customer Support Team via the Red Support button on the Magimix website. We endeavour to improve upon the service provided and would be keen to understand your experience.
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A. A.
10 Nov 2022
Verified reviewQuick delivery of well packed product.
Reviews displayed in chronological order