Go to website
Review Summary
Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled.
Delivery
"Good deal. Quick delivery. Well packaged."
"Does everything I want it to do. Great Service. Fast Delivery"
"Easy to navigate and delivered swiftly in very good protective packaging"
Digital experience
"Easy to shop from."
"Bought on line - easy process"
"Easy to browse. Timely notifications. Prompt delivery. Prices reflected on market place."
Responsiveness
"Fast efficient service Thank you"
"Efficient service and speedy delivery of my new processor"
"Excellent customer service. Always came back to me in a very short time."
-
Nicola P.
21 Jan 2026
Verified reviewVery good for sales not so good for finding out advice
-
Cynthia C.
21 Jan 2026
Verified reviewExcellent customer service. Always came back to me in a very short time.
-
Helen M.
20 Jan 2026
Verified reviewQuite easy to research, v easy to buy and prompt delivery
-
Fran M.
18 Jan 2026
Verified reviewOrder was quickly delivered.
-
Jeremy G.
18 Jan 2026
Verified reviewVery fast and easy purchase
-
Gary B.
18 Jan 2026
Verified reviewI wanted the attachment for grinding coffee beansand it does a very good job
-
Stephen B.
15 Jan 2026
Verified reviewVery easy to use and perfectly straightforward. Goods comms and updates re delivery. A very pleasant transaction.
-
Anna F.
14 Jan 2026
Verified reviewEasy and straight forward
-
N c B.
14 Jan 2026
Verified reviewGreat
-
Donna S.
14 Jan 2026
Verified reviewFast service
-
Joe T.
13 Jan 2026
Verified reviewGreat, On time no issues at all
-
Alison J.
11 Jan 2026
Verified reviewEasy to use and lots of products to chose from. Also very detailed description and product specifications.
-
Claire T.
7 Jan 2026
Verified reviewI submitted a review. Had it challenged, then refused by the company! I still maintain I had apaling customer care. Given incorrect information and clearly wasted my time. As I said previously the product is good and I’m not disputing that but the customer care is hard work and headache inducing. They will probably delete this too without reaching out!
Reply from Magimix.co.uk
Hi Claire, Thanks for your recent review. It's great to hear you are enjoying the product. We’re sorry to hear you feel disappointed by your recent experience with our customer service team. As mentioned in our previous response, we take all reviews seriously and follow the platform’s guidelines when responding. We remain happy to discuss your concerns directly and work toward a resolution if you’d like to get in touch with us. Kind regards, Customer Care Magimix
Reply from Magimix.co.uk
Hi Claire, Thanks for your recent review. It's great to hear you are enjoying the product. We’re sorry to hear you feel disappointed by your recent experience with our customer service team. As mentioned in our previous response, we take all reviews seriously and follow the platform’s guidelines when responding. We remain happy to discuss your concerns directly and work toward a resolution if you’d like to get in touch with us. Kind regards, Customer Care Magimix
Reply from Claire T.
What do you want from me? I’ve had multiple feedback responses- most of which you have rejected. I’ve had x2 emails today. There’s nothing to discuss! I felt and still feel your customer care is lacking! Great product. Weird customer care! A candle loses nothing by lighting another 🕯 * * *
Reply from Claire T.
What do you want from me? I’ve had multiple feedback responses- most of which you have rejected. I’ve had x2 emails today. There’s nothing to discuss! I felt and still feel your customer care is lacking! Great product. Weird customer care! A candle loses nothing by lighting another 🕯 * * *
Reply from Magimix.co.uk
Hi Claire, Thank you for your prompt response. We would like to reiterate that we're sorry to hear you're disappointed with your experience. Just to confirm that we’ve noted your feedback and will take this into account going forward. As mentioned previously, we always aim to provide clear and timely support, and we appreciate you also acknowledging the quality of the product. At this stage, there’s nothing further we can add, but your comments have been taken on board. Best, Customer Care Magimix
Reply from Magimix.co.uk
Hi Claire, Thank you for your prompt response. We would like to reiterate that we're sorry to hear you're disappointed with your experience. Just to confirm that we’ve noted your feedback and will take this into account going forward. As mentioned previously, we always aim to provide clear and timely support, and we appreciate you also acknowledging the quality of the product. At this stage, there’s nothing further we can add, but your comments have been taken on board. Best, Customer Care Magimix
Show exchanges Hide exchanges -
Elizabeth D.
4 Jan 2026
Verified reviewEasy to navigate. Prices good.
-
Fran M.
4 Jan 2026
Verified reviewPrompt sending purchases and items were well packed.
-
Diana C.
30 Dec 2025
Verified reviewSmooth and efficient ordering and delivery process.
-
Wendy N.
30 Dec 2025
Verified reviewEasy to use. Quick service and delivery.
-
David Y.
30 Dec 2025
Verified reviewDelivery took too long
Reply from Magimix.co.uk
Hi David, Thank you for your review. During busy periods, such as promotional periods or seasonal peaks, delivery times can be slightly longer than usual due to increased order volumes increasing demand on courier providers. Tracking information is provided once an order has been dispatched and is intended to keep customers informed of their delivery progress. This should have allowed you to follow the shipment and see the expected delivery updates along the way. We’re sorry if this wasn’t as clear or as helpful as it should have been in your case. We understand that delays can be frustrating, and your comments will be reviewed as part of our ongoing efforts to improve both delivery speed and communication. Thank you for your patience and for taking the time to share your experience. Kind regards, Customer Care Magimix
Reply from Magimix.co.uk
Hi David, Thank you for your review. During busy periods, such as promotional periods or seasonal peaks, delivery times can be slightly longer than usual due to increased order volumes increasing demand on courier providers. Tracking information is provided once an order has been dispatched and is intended to keep customers informed of their delivery progress. This should have allowed you to follow the shipment and see the expected delivery updates along the way. We’re sorry if this wasn’t as clear or as helpful as it should have been in your case. We understand that delays can be frustrating, and your comments will be reviewed as part of our ongoing efforts to improve both delivery speed and communication. Thank you for your patience and for taking the time to share your experience. Kind regards, Customer Care Magimix
Show exchanges Hide exchanges -
Janet B.
30 Dec 2025
Verified reviewEasy-to-use website, and the price was the same in all the other online stores, including Amazon and eBay. It made sense to me to buy directly from the Magimix website.
-
Michele M.
30 Dec 2025
Verified reviewseamless
Reviews displayed in chronological order
Contact
Go to website
Certification
