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Review Summary
Lacoste comes across as a brand that people trust for quality, fit, and style. Customers mention prompt delivery, clear tracking updates, and packaging that arrives in good condition.
Delivery
"Delivery perfect on time"
"Good colour and fit. Delivery timely and lovely packaging"
"Very prompt delivery."
Digital experience
"Excellent service and informative on buying online"
"Website easy to use, good price for items, so good I bought 2 more polos"
"The site is easy to use."
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Anthony D.
19 Feb 2026
Verified reviewLasting quality based on older purcheses
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Miguel G.
19 Feb 2026
Verified reviewAlways happy with the classic designs, comfort and more importantly, the quality of their products.
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James F.
5 Feb 2026
Verified reviewVery satisfied with the service
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Peter L.
2 Dec 2025
Verified reviewVery satisfied
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Katelyn B.
30 Nov 2025
Verified reviewIt was well presented in a lovely bag and box and protected
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Ilona S.
21 Nov 2025
Verified reviewI love Lacoste
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John C.
17 Nov 2025
Verified reviewWarm - good fit - color
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Ewerton S.
16 Nov 2025
Verified reviewEu compro Lacoste a anos, a qualidade é muito boa.
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Jason C.
4 Nov 2025
Verified reviewMuch longer than length 32
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Anne R.
3 Nov 2025
Verified reviewLove your products and smooth delivery.
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G. M.
31 Oct 2025
Verified reviewI wouldn’t recommend buying from Lacoste online to anyone, unfortunately. Even a month after receiving my shipment confirmation, I never received the item. When tracking the parcel, it still appears to be in France. I opened a case with customer service, but they never provided an answer or offered any alternative solution to my issue. I had to call three times just to start the refund process. Extremely disappointing, especially as this is the second time this has happened to me (I live in Ireland). The first time, the exact same situation occurred — I purchased a product, and it never arrived. Please note that it was the same courier, Colissimo. I’m not sure if this is an issue specifically with deliveries to Ireland, but the way your team handles customer concerns is disappointing. I was asked to wait 15 days for an internal investigation, and after that period, no one got back to me. I had to call again, only to be told there was still no update. This is simply ridiculous. I don’t know if this is because the order value was relatively low, but it’s clear that customer satisfaction is not a priority for the Company. From a logistics standpoint, losing products is already concerning — but the lack of communication and accountability makes the experience even worse. Unfortunately, despite being a long-time Lacoste fan, I’ll definitely be exploring other brands after this experience.
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Aleksandar S.
25 Oct 2025
Verified reviewLacoste justifies the prices because no other brand can match them
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Zhosima S.
24 Oct 2025
Verified reviewExcellent
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M. L.
20 Oct 2025
Verified reviewGreat product.
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Amanda R.
20 Oct 2025
Verified reviewGood
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Donal niall R.
15 Oct 2025
Verified reviewI had hope that a Lacoste product would be of very high quality, this hoodie feels like a 'knock off' with the Lacoste logo
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Killian S.
15 Oct 2025
Verified reviewQuality of product is very good and the service was quiet fast.
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Declan D.
10 Oct 2025
Verified reviewSeamless service
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Sean F.
9 Oct 2025
Verified reviewVery Very happy with the service and delivery was very quick
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Cherdchan N.
2 Oct 2025
Verified reviewI love this top it really look smart and so comfortable to wear fit perfectly on me definitely recommend very good quality of material
Reviews displayed in chronological order
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