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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
"Slick website and delivery service."
Digital experience
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
"The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly…"
The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly bigger teens
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
16 Dec 2021
Verified reviewDelivery was fast.
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A. A.
16 Dec 2021
Verified reviewService and quality are amazing
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A. A.
16 Dec 2021
Verified reviewGood delivery service, beautiful packaging & easy returns
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A. A.
16 Dec 2021
Verified reviewNone
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A. A.
16 Dec 2021
Verified reviewYes 100% would recommend Lacoste to friends and family
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A. A.
16 Dec 2021
Verified reviewWill buy Lacoste all time
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A. A.
16 Dec 2021
Verified reviewGood service Clothes are of good quality and wash lovely, a bit pricey
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A. A.
16 Dec 2021
Verified reviewquality over the years gets worse
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A. A.
16 Dec 2021
Verified reviewQuality shines through
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A. A.
16 Dec 2021
Verified reviewWould have liked to got the colour I wanted
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A. A.
16 Dec 2021
Verified reviewIt was great
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A. A.
16 Dec 2021
Verified reviewIts so disappointed they asked to pay tax deliver which I return to the sellers and I asked them to refine my money!! They taking time to refund !! Such a scammers don't buy
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A. A.
16 Dec 2021
Verified reviewMy husband is a big fan of Lacoste
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A. A.
16 Dec 2021
Verified reviewOrdered on the 12/11/21 it’s now the 1/12/21 and still not received my item
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A. A.
15 Dec 2021
Verified reviewYes definitely
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A. A.
15 Dec 2021
Verified reviewFANTASTIC
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A. A.
15 Dec 2021
Verified reviewLovely quality products and great service.
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A. A.
15 Dec 2021
Verified reviewExcellent product and excellent customer service experience
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A. A.
14 Dec 2021
Verified reviewI,ve had two deliveries in the last month and both have been returned to France before being delivered to me Lacoste you are turning into a Joke I've been buying Lacoste since 1982 and have now brought my last item come back to me when you sort your act out
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A. A.
12 Dec 2021
Verified reviewPrompt delivery
Reviews displayed in chronological order
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