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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
2 Feb 2022
Verified reviewAmazing service
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A. A.
2 Feb 2022
Verified reviewYes of course
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A. A.
2 Feb 2022
Verified reviewYou get exactly what you pay for. Quality clothing
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A. A.
2 Feb 2022
Verified reviewNo poor service when they never arrived but the customer service was good to get money back
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A. A.
2 Feb 2022
Verified reviewyes
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A. A.
2 Feb 2022
Verified reviewLacoste seem to be very slow in replying to emails sent to customer services. I sent an email nearly 7 days ago now, and still not heard anything back from them
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A. A.
2 Feb 2022
Verified reviewAwful experience with DHL delivery. They didn't deliver on time, pretended they tried twice but nobody was there despite 3 people working at home all day, also very difficult to return the item with DHL, their website wouldn't accept the code, all the DHL local offices didn't exist ....
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A. A.
2 Feb 2022
Verified reviewAlready have
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A. A.
2 Feb 2022
Verified reviewThe quality never disappoints.
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A. A.
2 Feb 2022
Verified reviewGrwst service yet again
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A. A.
2 Feb 2022
Verified reviewQuality clothing
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A. A.
2 Feb 2022
Verified reviewLooks lovely
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A. A.
2 Feb 2022
Verified reviewYes great delivery speed and always comes in beautiful packaging
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A. A.
2 Feb 2022
Verified reviewVery nice
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A. A.
31 Jan 2022
Verified reviewI love lacoste
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A. A.
31 Jan 2022
Verified reviewGreat value products which multiple designs to suit a wide age group
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A. A.
31 Jan 2022
Verified reviewGreat service, very efficient
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A. A.
31 Jan 2022
Verified reviewVery quick postage and delivery
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A. A.
31 Jan 2022
Verified reviewLove this style
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A. A.
31 Jan 2022
Verified reviewI have now in my collection 4 or 5 Lacoste caps and chop and change them from time to time
Reviews displayed in chronological order
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