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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
16 Apr 2022
Verified reviewQuality service
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A. A.
16 Apr 2022
Verified reviewI will be buying some navy blue ones and would recommend
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A. A.
16 Apr 2022
Verified reviewNothing further.
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A. A.
16 Apr 2022
Verified reviewQuick delivery turn around
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A. A.
14 Apr 2022
Verified reviewlove all lacoste products was just slightly sad when this arrived and wasn’t the right fit
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A. A.
14 Apr 2022
Verified reviewQuality product
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A. A.
14 Apr 2022
Verified reviewGreat service
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A. A.
14 Apr 2022
Verified reviewReturns made difficult. It was strained talking to your helpline when organising the return. Not everyone has a printer to print your labels. The lady on the phone sounded bored and uninterested.
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A. A.
14 Apr 2022
Verified reviewYes
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A. A.
14 Apr 2022
Verified reviewQuality is remembered long after the price is forgotten
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A. A.
14 Apr 2022
Verified reviewSmells beautiful.
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A. A.
14 Apr 2022
Verified reviewIncredible service our little lady will look amazing in the South of France later on this year.
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A. A.
14 Apr 2022
Verified reviewNothing to add
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A. A.
14 Apr 2022
Verified reviewMe and my kids and grandkids wer your product
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A. A.
12 Apr 2022
Verified reviewQuality of products has reduced. Clearly now made more cheaply in China or some such place with much cheaper material and poor workmanship. Very sad. The brand is not what it used to be. Probably the work of the owners pushing for higher margins.
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A. A.
12 Apr 2022
Verified reviewNone
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A. A.
9 Apr 2022
Verified reviewComfortable
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A. A.
9 Apr 2022
Verified reviewPoor service
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A. A.
8 Apr 2022
Verified reviewMy favorite brand.
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A. A.
8 Apr 2022
Verified reviewYes can certainly recommend
Reviews displayed in chronological order
Contact
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