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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
2 Jul 2022
Verified reviewGreat service from Lacoste, had to return (a more than one for size) and was a simple process.
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A. A.
2 Jul 2022
Verified reviewCan’t fault it.
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A. A.
2 Jul 2022
Verified reviewcustomer service team are rude
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A. A.
1 Jul 2022
Verified reviewFirst rate service Quick turn around from ordering Great top
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A. A.
1 Jul 2022
Verified reviewProduct quality and service excellent
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A. A.
1 Jul 2022
Verified reviewAlways great service.
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A. A.
1 Jul 2022
Verified reviewtotal quality
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A. A.
1 Jul 2022
Verified reviewI am very pleased with the service.
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A. A.
1 Jul 2022
Verified reviewPoor quality
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A. A.
1 Jul 2022
Verified reviewFantastic clothing and quality service as always
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A. A.
1 Jul 2022
Verified reviewDidn’t arrive quick enough. Therefore i did not use this item
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A. A.
30 Jun 2022
Verified reviewGreat service and kept up to date
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A. A.
30 Jun 2022
Verified reviewAlways satisfied.
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A. A.
30 Jun 2022
Verified reviewWebsite is great and easy to find what one is looking for, reasonable delivery time
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A. A.
30 Jun 2022
Verified reviewEasy to use
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A. A.
30 Jun 2022
Verified reviewgreat product if slightly expensive!
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A. A.
29 Jun 2022
Verified reviewPerfect customer service as i had a small issue with personalised sweatshirt helped me as much as possible
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A. A.
29 Jun 2022
Verified reviewI'm satisfied with the quality. Worth the high price
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A. A.
29 Jun 2022
Verified reviewLacoste usually fast delivery and good quality.
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A. A.
29 Jun 2022
Verified reviewAll good.
Reviews displayed in chronological order
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