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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Very swift delivery !"
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
10 Aug 2022
Verified reviewOutstanding service and items
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A. A.
10 Aug 2022
Verified reviewI always recommend Lacoste products to my family and friends because of the high quality
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A. A.
10 Aug 2022
Verified reviewAlways great stuff
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A. A.
10 Aug 2022
Verified reviewGreat!
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A. A.
10 Aug 2022
Verified reviewI’ve refer a few people to the website as great quality
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A. A.
10 Aug 2022
Verified reviewSurely recommend
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A. A.
10 Aug 2022
Verified reviewExcellent quality
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A. A.
10 Aug 2022
Verified reviewEasy process
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A. A.
10 Aug 2022
Verified reviewVery satisfied
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A. A.
10 Aug 2022
Verified reviewAs above. Extremely dissatisfied with the shipping service chosen by Lacoste, and the lack of helpful response from Lacoste when I chased it, as I was merely pointed to Chronopost. Neither company has been able to tell me when I can expect to receive the parcel.
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A. A.
10 Aug 2022
Verified reviewSatisfied
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A. A.
10 Aug 2022
Verified reviewI already have.
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A. A.
10 Aug 2022
Verified reviewAlways have in the past I have always said the quality is excellent but have been put off now
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A. A.
10 Aug 2022
Verified reviewBrilliant superb quality excellent service the best quality products in the UK and the world
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A. A.
10 Aug 2022
Verified reviewI was sceptical of the returns procedure as never used DPS before. However they collected parcel from home and within a couple of hours I had received notice from lacoste of my refund. Very satisfied.
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A. A.
10 Aug 2022
Verified reviewI would of marked higher if the t-shirts had been thicker and of better quality as previous items. maybe my own fault for not reading closely when I ordered. I have purchased many items in the past and will continue to purchase Lacoste items in the future no doubt..
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A. A.
10 Aug 2022
Verified reviewGooddelivery times
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A. A.
10 Aug 2022
Verified reviewAlways excellent service and am repeat customer.
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A. A.
10 Aug 2022
Verified reviewI would recommend Lacoste, shame they have stopped the complimentary gift wrap service
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A. A.
10 Aug 2022
Verified reviewGreat service
Reviews displayed in chronological order
Contact
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