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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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A. A.
11 Aug 2022
Verified review
Collected and verified by Verified Reviews
very happy
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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Always up to expectations
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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Lacoste service was fast and efficient
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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A good service.
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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High quay product
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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Satisfied.
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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I am very satisfied with the excellent service of Lacoste
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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good service
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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What can you say about Lacoste Lacoste is endorsed by top stars so yes yes I would recommend
Experience from: 10 Jul 2022
A. A.
11 Aug 2022
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Generally Lacoste make extremely good quality products.
Experience from: 10 Jul 2022
A. A.
11 Aug 2022
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Yes brilliant lacoste is the best gorgeous brilliant superb quality clothing
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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Very satisfied with Lacoste’s products and service
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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I've bought several lacoste items over the last few years and have never been let down by their quality and value for money . Garments keep their shape after multiple washes.
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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Collected and verified by Verified Reviews
Wow, love the product, but so hard to log in on the web site!!!! Took me nearly a day to get logged in, had to reset the password quite a few times and I am a computer expert by trade!!
Experience from: 10 Jul 2022
A. A.
11 Aug 2022
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orders always arrived as expected
Experience from: 10 Jul 2022
A. A.
11 Aug 2022
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Packaging is always top notch
Experience from: 9 Jul 2022
A. A.
11 Aug 2022
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Great
Experience from: 7 Jul 2022
A. A.
11 Aug 2022
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All the products of lacoste are good quality...
Experience from: 11 Jul 2022
A. A.
11 Aug 2022
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Got things sorted
Experience from: 7 Jul 2022
A. A.
11 Aug 2022
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So much of my wardrobe is Lacoste. I’ve been buying Lacoste merchandise since I was 16 years old. I’m now 36 years old. I’m loyal to the brand because their products are excellent.
Experience from: 11 Jul 2022