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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
29 Apr 2023
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None
Experience from: 14 Mar 2023
A. A.
29 Apr 2023
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Best recommendation . Only for summer as its slepply when is wet .
Experience from: 27 Mar 2023
A. A.
29 Apr 2023
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Great quality
Experience from: 16 Mar 2023
A. A.
29 Apr 2023
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Excellent service
Experience from: 28 Feb 2023
A. A.
29 Apr 2023
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Yes would recommend
Experience from: 12 Mar 2023
A. A.
29 Apr 2023
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Always quality.
Experience from: 25 Mar 2023
A. A.
29 Apr 2023
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excellent service as you would expect
Experience from: 28 Feb 2023
A. A.
29 Apr 2023
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I already have, and they are very impressed with the fit and style too
Experience from: 11 Mar 2023
A. A.
29 Apr 2023
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Outstanding
Experience from: 4 Mar 2023
A. A.
29 Apr 2023
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Product is a nice jumper,fits well and looks good.
Experience from: 28 Feb 2023
A. A.
29 Apr 2023
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Im not happy to service I received my order late Quaility low
Experience from: 5 Mar 2023
A. A.
29 Apr 2023
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Great service and delivery to the UK 🇬🇧
Experience from: 26 Mar 2023
A. A.
29 Apr 2023
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The service is excellent
Experience from: 13 Mar 2023
A. A.
29 Apr 2023
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Satisfied
Experience from: 26 Mar 2023
A. A.
29 Apr 2023
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None
Experience from: 24 Mar 2023
A. A.
29 Apr 2023
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a bit overpriced
Experience from: 24 Mar 2023
A. A.
29 Apr 2023
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Every item I ve ever had from lacoste has always been quality
Experience from: 4 Mar 2023
A. A.
29 Apr 2023
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Excellent product.Carriers not so good.
Experience from: 25 Mar 2023
A. A.
29 Apr 2023
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Very happy
Experience from: 5 Mar 2023
A. A.
29 Apr 2023
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Easy ordering and great delivery service
Experience from: 26 Mar 2023