What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 289 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 385 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

826 reviews mention delivery, with 89% positive feedback.

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

"Quick delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
31 Aug 2023
Verified review
Collected and verified by Verified Reviews
yes quality and style is perfect delivery is a bit slow
Experience from: 26 Jul 2023
A. A.
31 Aug 2023
Verified review
Collected and verified by Verified Reviews
Very good service
Experience from: 25 Jul 2023
A. A.
27 Aug 2023
Verified review
Collected and verified by Verified Reviews
Yes. I have never had any problems before.
Experience from: 23 Jul 2023
A. A.
27 Aug 2023
Verified review
Collected and verified by Verified Reviews
Excellent service
Experience from: 20 Jul 2023
A. A.
27 Aug 2023
Verified review
Collected and verified by Verified Reviews
The quality of clothing is so good and always a good fit
Experience from: 12 Jul 2023
A. A.
27 Aug 2023
Verified review
Collected and verified by Verified Reviews
Very prompt service
Experience from: 20 Jul 2023
A. A.
26 Aug 2023
Verified review
Collected and verified by Verified Reviews
Good products
Experience from: 21 Jul 2023
A. A.
26 Aug 2023
Verified review
Collected and verified by Verified Reviews
Great fabric but the ‘slim fit’ is minute. Been buying these shirts for 30 years. Not any more.
Experience from: 20 Jul 2023
A. A.
26 Aug 2023
Verified review
Collected and verified by Verified Reviews
I'd highly recommend these to friends, family and anyone else who'll listen.
Experience from: 19 Jul 2023
A. A.
25 Aug 2023
Verified review
Collected and verified by Verified Reviews
Nice designs but weird fits. I don’t know who is modelling for these sizes but they must be very petite because I am a slim guy who fits into S/M for most brands, yet everything I have bought from Lacoste is always cut weirdly. Jumpers are too short and underwear is too tight.
Experience from: 21 Jul 2023
A. A.
25 Aug 2023
Verified review
Collected and verified by Verified Reviews
Yes
Experience from: 22 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Quality item, as expected at this price point.
Experience from: 22 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Beautiful as ever!
Experience from: 22 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Great service from Lacoste and a superior product.
Experience from: 23 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Good service
Experience from: 23 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Ordered and sent quickly
Experience from: 23 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Came within 2 days, very satisfied with the order. Will certainly shop again!
Experience from: 23 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
Very happy
Experience from: 22 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
i am very satisfied
Experience from: 23 Jul 2023
A. A.
24 Aug 2023
Verified review
Collected and verified by Verified Reviews
The clothing is very comfortable
Experience from: 23 Jul 2023