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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
28 Dec 2023
Verified reviewQuality products always
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A. A.
28 Dec 2023
Verified reviewGreat service
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A. A.
28 Dec 2023
Verified reviewGreat service
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A. A.
28 Dec 2023
Verified reviewGreat choice design fit and style
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A. A.
28 Dec 2023
Verified reviewVery good
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A. A.
28 Dec 2023
Verified reviewQuick service.
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A. A.
28 Dec 2023
Verified reviewI’ve been wearing Lacoste for many years and have not had many problems, but with this item I had to send back for a refund as it didn’t match the colour that was in the images. The large croc design is a dark grey not white as shown. Very misleading but Lacoste still haven’t changed the image on their site. I believe the image of the green shirt must be a prototype and they changed the design.
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A. A.
28 Dec 2023
Verified reviewSatisfied
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A. A.
28 Dec 2023
Verified reviewYes
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A. A.
28 Dec 2023
Verified reviewMy go-to shop for gift ideas
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A. A.
28 Dec 2023
Verified reviewI love Lacoste gear and have worn them for many years
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A. A.
28 Dec 2023
Verified reviewGreat company to deal with, my first order got lost in transit, refunded immediately, as a gesture they gave a £20 discount so re-ordered, they were delivered within 2 days, brilliant!!
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A. A.
28 Dec 2023
Verified reviewExcellent clothes, design and material high quality. Gives a sense of pride in appearance when wearing Lacoste.
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A. A.
28 Dec 2023
Verified reviewI'm very satisfied with Lacoste and the quality they deliver.
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A. A.
28 Dec 2023
Verified reviewmmm
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A. A.
28 Dec 2023
Verified reviewI have purchased Lacoste clothes over many years and they are always quality products, fashionable and long wearing.
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A. A.
28 Dec 2023
Verified reviewGreat products, sensible prices.
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A. A.
28 Dec 2023
Verified reviewGreat company anyone who knows Lacoste knows their reputation. Fantastic service fantastic shirts.
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A. A.
28 Dec 2023
Verified reviewThe item was well packaged and arrived promptly.
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A. A.
28 Dec 2023
Verified reviewIt’s a great fit and very comfortable
Reviews displayed in chronological order
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