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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
28 Dec 2023
Verified reviewGreat Service
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A. A.
28 Dec 2023
Verified reviewexcellent service
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A. A.
28 Dec 2023
Verified reviewGood quality products
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A. A.
28 Dec 2023
Verified reviewGood service and quick delivery.
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A. A.
28 Dec 2023
Verified reviewQuick delivery and returns policy was trouble free
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A. A.
28 Dec 2023
Verified reviewVery impressed
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A. A.
28 Dec 2023
Verified reviewService has not been good lately - wife has had major issues with her account as well. 2 items from our order were simply credited back to my account - no explanation as to why! Even your review made me review items I did not receive! Hopefully new warehousing and distribution solves issues.
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A. A.
28 Dec 2023
Verified reviewSwift delivery
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A. A.
28 Dec 2023
Verified reviewye5yhetdh
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A. A.
28 Dec 2023
Verified reviewVery satisfied
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A. A.
28 Dec 2023
Verified reviewMostly satisfied with Lacoste products
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A. A.
28 Dec 2023
Verified reviewAll good
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A. A.
28 Dec 2023
Verified reviewMainly good service and good quality items always loved when received as gifts
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A. A.
28 Dec 2023
Verified reviewLacoste is undoubtedly one of the best brands around. The quality is exceptional and the prices are reasonable
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A. A.
28 Dec 2023
Verified reviewLove the brand
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A. A.
28 Dec 2023
Verified reviewI am very happy with the service offered by Lacoste.
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A. A.
28 Dec 2023
Verified reviewGood quality, stylish merchandise; my go to brand and my favourite for 40 years.
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A. A.
28 Dec 2023
Verified reviewFantastic service
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A. A.
28 Dec 2023
Verified reviewI have loved Lacoste for a long time and I often recommend it to friends & family.
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A. A.
28 Dec 2023
Verified reviewSatisfied with retu r n, awaiting larger size
Reviews displayed in chronological order
Contact
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