What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 302 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

827 reviews mention delivery, with 89% positive feedback.

"Excellent service. Fast delivery and easy returns"

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

Digital experience

189 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

121 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

79 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
I have alway worn Lacoste, great style, great quality and great fit, you get what you paid
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very comfortable and stylish clothing, able to go with any outfit
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
I’ve worn Lacoste for 33 years and it’s always been top quality
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Yes, good quality products & good customer service.
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Love these
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Good website and delivery very efficient
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Brilliant service
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Good process and delivery
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Generally very satisfied but the sale items threw me a little
Experience from: 29 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Love the rage at the moment!
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Have been a online customer for a long time and never had a problem with numerous orders.
Experience from: 29 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Most of time not receive the same items
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Was informed on the dates and was delivered on time
Experience from: 29 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Very impressed
Experience from: 29 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Comfortable
Experience from: 29 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Excellent service as usual
Experience from: 28 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
I’m happy
Experience from: 27 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Am sponsored by la coste
Experience from: 26 Dec 2023
A. A.
1 Feb 2024
Verified review
Collected and verified by Verified Reviews
Good website and good quality merchandise
Experience from: 27 Dec 2023