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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
8 Feb 2024
Verified reviewI’m very satisfied with the service from Lacoste
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A. A.
8 Feb 2024
Verified reviewNot top notch quality but love the polo's from la coste
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A. A.
8 Feb 2024
Verified reviewFantastic
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A. A.
8 Feb 2024
Verified reviewGreat service of delivery and returns
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A. A.
8 Feb 2024
Verified reviewBrilliant
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A. A.
8 Feb 2024
Verified reviewVery satisfied 😊
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A. A.
8 Feb 2024
Verified reviewI would happily recommend Lacoste to my friends and family.
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A. A.
8 Feb 2024
Verified reviewIt's the first time buying anything from Lacoste. I play tennis, so this is the top end of tennis / sports gear. Picked up some great products at decent prices during the sales. Had to buy two sizes of each to get the fit right as the fit and materials vary. Enjoyed shopping via the app, however there are some minor niggles using the app. Products are high quality, lovely styles and colours. I would like to buy a tennis cap, but I find the price expensive for a cap. Deliveries have been super quick and on time with DPD. Returns is also free and super easy, which makes overall shopping enjoyable and hassle free.
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A. A.
8 Feb 2024
Verified reviewVery satisfied
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A. A.
8 Feb 2024
Verified reviewDelivery was fast
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A. A.
8 Feb 2024
Verified reviewI am really satisfied with the product, really nice material and good fit, a bit loose, but nice
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A. A.
8 Feb 2024
Verified reviewQuality seems to have suffered over the years.
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A. A.
8 Feb 2024
Verified reviewVery satisfied.
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A. A.
8 Feb 2024
Verified reviewQuality products, more and more stylish, price ok
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A. A.
8 Feb 2024
Verified reviewAlways good quality
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A. A.
8 Feb 2024
Verified reviewItems were packed and shipped in perfect condition and arrived on time.
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A. A.
8 Feb 2024
Verified reviewExcellent
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A. A.
8 Feb 2024
Verified reviewNice
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A. A.
8 Feb 2024
Verified reviewYOU GET WHAT YOU PAY FOR!! MORE EXPENSIVE THAN OTHER BRANDS BUT ALWAYS SUPERIOR QUALITY.EVEN AT MY AGE I APPRECIATE THE UNIQUE STYLES AND HAVE BOUGHT ITEMS FOR YOUNGER FAMILY MEMBERS TÒO.
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A. A.
8 Feb 2024
Verified review
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