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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
14 Jun 2024
Verified reviewGreat product. Iconic
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A. A.
14 Jun 2024
Verified reviewGood material Good fit
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A. A.
14 Jun 2024
Verified reviewGood quality garment
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A. A.
14 Jun 2024
Verified reviewGreat item however I had to send it back as it was to big. There's no option to resend and receive other item in a different size I would of just asked for a smaller size to be sent.
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A. A.
14 Jun 2024
Verified reviewI am thoroughly disappointed with the quality of these shoes. Upon close inspection, I noticed visible glue and uneven cuts on both sides of each shoe, which significantly detracts from their appearance. This issue was present in both pairs that we purchased, indicating a consistent lack of quality control. Moreover, the shoes are extremely uncomfortable to wear. Despite trying them on multiple occasions, I found no relief, and they caused discomfort almost immediately. This was particularly surprising and disappointing, as we had high expectations based on the Lacoste brand's reputation and the price point of the shoes. In summary, these shoes fail on both aesthetic and functional fronts. The shoddy craftsmanship and lack of comfort make them a poor investment. We certainly did not expect to encounter such poor quality, and I would not recommend these shoes to others.
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A. A.
14 Jun 2024
Verified reviewClassic label full of style
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A. A.
9 Jun 2024
Verified reviewLove the brand all clothes
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A. A.
9 Jun 2024
Verified reviewGreat clothes and iconic brand
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A. A.
9 Jun 2024
Verified reviewI'm very Impressed with the design, colours and perfect finishing. Tailored to size.
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A. A.
9 Jun 2024
Verified reviewGood service, quick delivery with no issues
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A. A.
9 Jun 2024
Verified reviewImpressive service
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A. A.
8 Jun 2024
Verified reviewExcellent service and speedy delivery
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A. A.
8 Jun 2024
Verified reviewLove the quality and prestige
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A. A.
8 Jun 2024
Verified reviewexcellent quality and always washes the best no matter how many times you wash them.
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A. A.
8 Jun 2024
Verified reviewService is really good
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A. A.
8 Jun 2024
Verified reviewi am always telling friends and family how good lacoste products are i have been buying them for many years
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A. A.
7 Jun 2024
Verified reviewYes really like the service
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A. A.
7 Jun 2024
Verified reviewVery satisfied with the experience with Lacoste, from order to delivery
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A. A.
7 Jun 2024
Verified reviewOverall satisfied
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A. A.
6 Jun 2024
Verified reviewVery comfortable stylish
Reviews displayed in chronological order
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