Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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G. G.
10 Dec 2024
Verified reviewI have been purchasing Lacoste clothing & some accessories for many years, i keep returning due to the quality and style of the products
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I. B.
10 Dec 2024
Verified reviewGHreat staff, easy to deal with and discuss my reqiorements.
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S. O.
10 Dec 2024
Verified reviewNever had any problems when I’ve ordered with Lacoste
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M. W.
8 Dec 2024
Verified reviewBrilliant products, always feel premium and good value for money
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A. B.
8 Dec 2024
Verified reviewGreat service
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B. L.
8 Dec 2024
Verified reviewI cant recommend it. the price is too expensive. Only me as i really like Lacoste 3 decades now
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S. N.
8 Dec 2024
Verified reviewThere are many products which I really like. They are well made and comfortable to wear.
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J. D.
7 Dec 2024
Verified reviewAlways quality
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A. H.
7 Dec 2024
Verified reviewI’ve had Lacoste all my life fantastic quality
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N. A.
7 Dec 2024
Verified reviewGood selection of products
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I. G.
6 Dec 2024
Verified reviewVery satisfying
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J. G.
6 Dec 2024
Verified reviewDefinitely recommend
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A. P.
6 Dec 2024
Verified reviewYes I would Quick delivery and processing of order
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A. H.
6 Dec 2024
Verified reviewHowever having previously had a polo go bad after one wash and not being able to take it to a boutique i was disappointed with this Lacoste answers your request - 02536956 Thank you for writing to us. Your opinion is valuable. We are very sorry to read that your polo does not meet your expectations. As your are a member of the Lacoste Club, you have a 60 days delay to return your item to a boutique. You need your receipt, and that's it ! Thank you for your understanding, See you soon,
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S. H.
6 Dec 2024
Verified reviewVery satisfied with the quality and service.
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S. O.
25 Nov 2024
Verified reviewQuality
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G. G.
22 Nov 2024
Verified reviewYes i have been purchasing for many years from Lacoste and always reccomend Lacoste clothing
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L. R.
22 Nov 2024
Verified reviewI’m genuinely satisfied with Lacoste and I will definitely be using it again as well as recommending it
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A. C.
22 Nov 2024
Verified reviewExcellent
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C. A.
22 Nov 2024
Verified reviewIt came really quick
Reviews displayed in chronological order