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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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T. D.
22 Oct 2025
Verified reviewEasy ordering
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Noor M.
22 Oct 2025
Verified reviewBrilliant
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Tim B.
22 Oct 2025
Verified reviewLacoste products are good but am reluctant to order due to the really poor customer service.
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India A.
22 Oct 2025
Verified reviewGreat company Reliable brand
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James R.
22 Oct 2025
Verified reviewLovely
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Vanessa A.
22 Oct 2025
Verified reviewThe website is not always easy to browse but ordering was straightforward.
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Derek J.
22 Oct 2025
Verified reviewYes good service : just 1 concern : the cardboard box cud of been a bit more sturdy & thicker : just for a bit more protection : with thm being quality goods
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Kwabena M.
21 Oct 2025
Verified reviewImpressed
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Wayne G.
21 Oct 2025
Verified reviewOverall, very good ordering service and delivery with Lacoste online
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Dillan P.
21 Oct 2025
Verified reviewIs all good
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Lawrence M.
20 Oct 2025
Verified reviewI am super happy with the overall service from Lacoste.
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Tony L.
20 Oct 2025
Verified reviewlove the quality
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Paul S.
19 Oct 2025
Verified reviewNot happy with the after sales team
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Marcus S.
19 Oct 2025
Verified reviewAn amazing brsnd
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Colin L.
19 Oct 2025
Verified reviewBetter than i thought & at a great price
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Brian W.
19 Oct 2025
Verified reviewWell packed delivered on time.
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Susana R.
19 Oct 2025
Verified reviewWe Love Lacoste everytime i ordered some items, i always buy my partner as well as his presents. He really love LACOSTE too.The Clothing brand are good quality, it will lasts longer or forever. We love you Lacoste. keep it up. Thank you
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Rob H.
18 Oct 2025
Verified reviewQuality
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Ian S.
16 Oct 2025
Verified reviewExcellent service as usual
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Aaron G.
16 Oct 2025
Verified reviewDefinitely, good price, good product fantastic
Reviews displayed in chronological order
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