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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Stephen L.
19 Feb 2026
Verified reviewI wanted the Navy Chantaco Leather Shoulder Bag but its sold in UK, and available in other countries, It would be good if I could order it from UK
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Gary R.
19 Feb 2026
Verified reviewQuality
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N. E.
19 Feb 2026
Verified reviewLove it
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Daniel L.
19 Feb 2026
Verified reviewSeems great so far
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Yorguin M.
19 Feb 2026
Verified reviewThe service was very good, fast and tailored to what was requested.
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Grant D.
19 Feb 2026
Verified reviewBeen getting lacoste for over 20 years now and allways impressed with what i have brought
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Simon M.
19 Feb 2026
Verified reviewOverall service is impressive.
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Allan P.
19 Feb 2026
Verified reviewVery pleased with my purchases so far easy fast delivery
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Lee S.
19 Feb 2026
Verified reviewGood quality items and great delivery
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Chris H.
19 Feb 2026
Verified reviewQuality products
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Gabriel A.
19 Feb 2026
Verified reviewTop service
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Ian A.
19 Feb 2026
Verified reviewThink the postage is exssevie, members should recieve free postage.
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N. M.
12 Feb 2026
Verified reviewLove...
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Alex C.
12 Feb 2026
Verified reviewThe order never arrived, the courier decided to take it back to lacoste without even attempting to deliver it to me.
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Nneamaka C.
5 Feb 2026
Verified reviewYes
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M. B.
5 Feb 2026
Verified reviewwrong size ordered
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Rohan G.
5 Feb 2026
Verified reviewSatisfied with the service offered
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Andrew N.
5 Feb 2026
Verified reviewEfficient service
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Scott L.
5 Feb 2026
Verified reviewSuper satisfying
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J. T.
17 Jan 2026
Verified reviewV satisfied.
Reviews displayed in chronological order
Contact
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