Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Ian A.
22 Feb 2026
Verified reviewFantastic service
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Monachele D.
22 Feb 2026
Verified reviewGood quality
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David L.
22 Feb 2026
Verified reviewHighly recommend great products, sensible price
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K. S.
22 Feb 2026
Verified reviewGreat service
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Lee T.
22 Feb 2026
Verified reviewFast efficient no complaints at all
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Davide B.
22 Feb 2026
Verified reviewGood experience shipping costs are not competitives
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Barbara F.
22 Feb 2026
Verified reviewGreat quality always
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Mehdi B.
22 Feb 2026
Verified reviewNormally the quality of material and design and size but this type of shoes was very disappointing.
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Sanjay B.
22 Feb 2026
Verified reviewOverall a nice pair.
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Terry A.
22 Feb 2026
Verified reviewVery happy with my recent purchases
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Jack B.
22 Feb 2026
Verified reviewI’m very satisfied with the service offered by Lacoste
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Jeff S.
22 Feb 2026
Verified reviewGreat choice of garments that last for years, I like the fact I can also have items delivered to my local outlet foc to collect when convenient
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Derya D.
22 Feb 2026
Verified reviewI would definitely recommend.
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Alan R.
22 Feb 2026
Verified reviewGreat clothes and service.
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I. G.
22 Feb 2026
Verified review...
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Jordan M.
21 Feb 2026
Verified reviewNot overly satisfied.
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Donald C.
21 Feb 2026
Verified reviewGreat product Great service
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Rehan S.
21 Feb 2026
Verified reviewThe staff is excellent but didnt check tje gift before handed and 1 thing was missing
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John H.
21 Feb 2026
Verified reviewEase of order and quick delivery
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Jane J.
21 Feb 2026
Verified reviewYes good service
Reviews displayed in chronological order