Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Raymond W.
21 Feb 2026
Verified reviewEvery time I order I get great satisfaction
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Kerran H.
21 Feb 2026
Verified reviewQuality
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Oleksandr S.
21 Feb 2026
Verified reviewAlso, it’s already been two weeks, and I still haven’t received my refund.
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Jordan F.
21 Feb 2026
Verified reviewI’m very satisfied with the service
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Francois G.
21 Feb 2026
Verified reviewQuality vary with different batch. My last order polo bespoke made in France kooks like it is worth every penny. I have not worn it yet we shall see...
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Desmond C.
21 Feb 2026
Verified reviewGood quality
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Robin M.
21 Feb 2026
Verified reviewYes
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Riley P.
21 Feb 2026
Verified reviewi'm very satisfied with the brand
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Donna H.
21 Feb 2026
Verified reviewGood
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Andrew W.
21 Feb 2026
Verified reviewExcellent quality
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Gerald B.
21 Feb 2026
Verified reviewThe customer service levels were outstanding 👏 👌
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D. N.
21 Feb 2026
Verified reviewEasy to use site comes on time you can check the exact measurements of the sizes on the site read the description well and you cant go wrong?
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James R.
21 Feb 2026
Verified reviewnice
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Gary H.
20 Feb 2026
Verified reviewAlways top quality clothing and timeless
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Chadine E.
20 Feb 2026
Verified reviewit has good quality
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Lerissa G.
20 Feb 2026
Verified reviewVery satisfied
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Michael O.
20 Feb 2026
Verified reviewProfessional and easy to deal with customer service were great
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I. P.
20 Feb 2026
Verified reviewA1 Great
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Glaza Y.
20 Feb 2026
Verified reviewGreat products and quality
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Debbie H.
20 Feb 2026
Verified reviewYes definitely
Reviews displayed in chronological order